LEARNING AND DEVELOPMENT SOLUTIONS 2024 MCC Corporate College

DON’T JUST TRAIN, TRANSFORM

LEARNING AND DEVELOPMENT SOLUTIONS 2024 MCC Corporate College | A new work force in professional development and training. Register today at: www.workforceforward.com Economic & Workforce Development Center 321 State Street, 7th Floor Rochester, NY 14608 •

The Economic & Workforce Development Center and Corporate College are both located at MCC’s Downtown Campus on the 7 th floor.

321 STATE STREET, ROCHESTER, NY 14608 585.685.6004

Registration Options: • Online at workforceforward.com/professional-development • By phone: 585.685.6004 Disability Accommodations:

Monroe Community College is committed to upholding and maintaining all aspects of the Americans with Disabilities Act Amendment Act (ADAAA) and Section 504 of the Rehabilitation Act. If you are a student with a disability and wish to request accommodations, please contact the Office of Disability Services located in Building 3, Room 103 to schedule an appointment (585-292-2140) on the Brighton Campus or on the 3rd floor – Room 310 on the Downtown Campus. Please note that many accommodations require early planning, therefore requests should be made as early as possible. Parking: For courses conducted at the Economic & Workforce Development Center, a shared parking lot on the corner of Plymouth Avenue and Morrie Silver Way (MCC Lot AA) is available. The main entrance to the lot is located off Morrie Silver Way. Take care when using the crosswalk at the north end of the lot to enter the building, or cross at the signals either at Plymouth Ave. or State St.

• If you are a MCC Corporate College course participant, a parking pass will be sent to you electronically prior to your course start date. This pass needs to be displayed on your dashboard at all times when your car is in the MCC AA parking lot.

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COMMUNICATION IN BUSINESS

Advanced Microsoft Excel: 2 sessions / $159

Expert level Excel proficiency becomes more necessary in today’s workplace. This advanced level course covers working with advanced functions like table lookup and text functions. Learners will tackle analyzing data, importing and exporting data and connecting to an Access database. Creating and working with pivot tables plus working with macros in this course builds Excel expertise to succeed. Take your Excel skills to the next level! Includes a comprehensive participant booklet! To see a list of our full Computer Skills offerings, scan the QR code:

Become a Rock Star Presenter: 1 session / $189

Do you need improved strategies to develop and deliver that knockout presentation consistently? Are you seeking a greater comfort level when leading sessions or group meetings? In this presentation skills course you will learn models and techniques and practice professional and organized presentations. Conflict Management: 1 session / $159 Seven-step process that will provide the tactics for dealing with key issues in a relationship that prevent harmony and mutual productivity. This is not about overwhelming a person with a “do it or else” approach. It’s more about productive, diplomatic and negotiated agreements that allow a relationship to succeed. This two-part Managing Difficult Conversations training develops the essential skills and tech niques necessary to engage in dialog when conversations need to occur, but are tough. This highly valuable and engaging course empowers professionals to handle difficult conversations with ease to achieve professional success. This course, led by an instructor versed in difficult conversation training, covers the techniques, skill building, and application practice in two three-hour workshops. - Managing Difficult Conversations: 2 sessions / $195

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HEALTHCARE

Administration & Monitoring of Local Infiltration Anesthesia and Nitrous Oxide Analgesia: 50 sessions / $1500 This course satisfies the state educational

requirements for certification in the administration and monitoring of local infiltration anesthesia and nitrous oxide analgesia for dental hygienists.

Barrier Precaution and Infection Control: 1 session / $60 This three-hour course meets the requirements of Chapter 786 of the Laws of 1992 that require certain New York State licensed healthcare pro fessionals to receive infection control and barrier precaution training every four years. This applies to: dental hygienists, dentists, licensed practical nurses, registered professional nurses, specialist assistants, and others. The course has been updated to include the 7th core element on sepsis. -

To see a list of our full Communication in Business offerings, scan the QR code:

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COMPUTER SKILLS

The Medical Interpreter: 12 sessions / $895

Microsoft Excel Basics: 2 sessions / $159 New job or assignment requiring Excel use? Adding skills for a job search? In Microsoft Excel Basics, you will learn how to create spreadsheets, fill by example, use formulas, create links and work with multiple sheets. Learn also how to adjust rows and columns, insert and delete rows and columns and more to become proficient with the software. Includes a comprehensive participant booklet! Gain expanded proficiency in one of the more commonly used business computer tools. You will learn advanced Excel skills, including how to create and edit charts, the use and value of data filters, automatic subtotals, pivot tables, conditional statements, conditional formulas, and how to create custom lists. Take your computer skills to the next level! Includes a comprehensive participant booklet! Intermediate Microsoft Excel: 2 sessions / $159

The Medical Interpreter is a nationally recognized 48-hour certificate program in medical/community interpreting. The program is based on the industry accepted Codes of Ethics and Standards of Practice and addresses in detail the process of National Certification for Medical Interpreters.

Certified Nurse Assistant Training Program Workshop

Potential students in the Basic Certified Nurse Assistant (CNA) Training Program must attend this one-hour informational session. Session attendance is required for selection in the class. Selected students must also complete a health form before the start of class. Register online for a seat in the next workshop. To Register for an information session, visit www.workforceforward. com/CNAWorkshop

IT CERTIFICATIONS

Licensed Practical Nurse Program (LPN) Spanning over 13-months and 1200 clinical, lab, and classroom hours, this program prepares entry level healthcare workers for the NCLEX-PN exam for licensure, and a rewarding career as a Licensed Practical Nurse. For more information, contact the Healthcare Programs Office at healthcareprograms@ monroecc.edu or call at 585-685-6287.

AWS Cloud Professional - SysOps Administration: 21 sessions / $1495 The AWS Cloud Professional SysOps certification validates your skills in provisioning/deploying, operating, managing and maintaining applications running on AWS Cloud. It confirms your ability to identify and gather requirements for creating highly available, scalable and secure solutions built and operated using AWS services. This program prepares individuals for an exciting and lucrative IT career in cybersecurity with the CompTIA Security+ certification process. It is the first security certification a candidate should earn as it establishes the core knowledge required of any cybersecurity role and provides a springboard to entry or intermediate-level cybersecurity jobs. It is also the most sought after certification by major corporations and defense contractors for fulfilling the DoD8570 compliance. More and more industries and organizations are starting to harness the power of big data for identifying trends and for strategic decision making. Power BI and Tableau are two most popular data analytics and Business Intelligence (BI) technologies for the collection, integration, analysis, and presentation of business information. Power BI is a business analytics service provided by Microsoft that can analyze and visualize data, extract insights, and share it across various departments within your organization. While Tableau is a powerful BI tool that manages the data flow and turns data into actionable information. It can create a wide range of different visualization to present the data and showcase insights interactively. This course will help students develop data engineering and data visualization skills and apply the skills in performing data analysis on large data sets and build compelling visualizations. It is very hands-on and students will work with real industrial data sets from manufacturing and healthcare domains. Professional: 20 - 23 sessions / $1995 The Front-end Developer Career-Ready Professional Certification program is offered as a set of stackable 3 standalone courses that together will allow you to master the range of technologies used to develop high-quality web and mobile applications that work seamlessly on mobile, tablet, and desktop browser. PC Network Technician: 42 sessions / $3950 This program prepares individuals for entry level work as customer service and help desk Cybersecurity Foundation: CompTIA Security+ Certification: 14 sessions / $2495 Data Visualization using PowerBI and Tableau: 10 sessions / $895 Front-end Developer I Foundation, Front-end Developer II Advanced, Front-end Developer III

To see a list of our full Healthcare offerings, scan the QR code:

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HUMAN RESOURCES

SHRM-CP and SHRM-SCP Certification Preparation Workshop: 12 sessions / $1495 SHRM-CP and SHRM-SCP exam preparation workshop offers each participant a structured, supportive, and interactive environment that enhances learning, encourages discussion, and fosters interaction with other HR professionals. HR certification shows a deep understanding of your profession’s guiding principles – the SHRM Body of Applied Skills and Knowledge – and demonstrates your serious commitment to continuing education and high standards that professional certification represents. SHRM HR Essentials: 4 sessions / $795 Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This seminar is ideal for those who are just starting out in the HR profession, perform HR duties, or are looking for an effective way to boost their employee-management skills. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities, giving participants critical knowledge to help reduce costs, avoid potential lawsuits, and improve their ability to handle challenging HR issues. Program fee includes the SHRM Essentials of Human Resources.

To see a list of our full Human Resources offerings, scan the QR code:

professionals in the desktop services and applications domain. It is designed to give

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Lead to Succeed - Supervisor Basic Training: 4 sessions / $365 New and short-term managers and supervisors or those preparing for the role will gain multiple tools for their toolbox. Supervisors and managers will learn core knowledge, skills and effective means to supervise others. You will be introduced to the factors affecting employees’ performance and learn best practices of the supervisor/manager who is most able to influence. You will also explore what ‘managing others effectively’ looks like, with a view to dispelling unhelpful myths that can undermine confidence and create unnecessary stress. Topics covered include principles of effective performance management, goal setting, delegation, motivating others, giving constructive feedback, and introduction to coaching for performance. The performance of any organization, regardless of size or industry, is determined by the culture that is created by its leaders. This general leader ship course will energize and challenge leaders to find pathways for effective and impactful relation ships to motivate people and stimulate positive action through trust. The series enhances the understanding and practice of great leadership, providing the necessary resources to develop a continuous cycle of success in the work place. - - Trust and Transparency Leadership Certificate Series: 5 sessions / $499

participants hands-on experience in developing skills in areas such as installing, maintaining, supporting, and troubleshooting hardware components; deploying desktop operating systems and applications; deploying and maintain networking protocols and topologies; and designing desktop and network security. Participants are also prepared to sit for CompTIA Network+ and A+ certifications. Supply Chain Professional ASCM Certification: 14 sessions / $2295 The ASCM (Association for Supply Chain Management) Supply Chain Professional certification program is designed to build your knowledge in the global supply chain and help you successfully complete the globally recognized premier Certified Supply Chain Professional (CSCP) examination. The CSCP designation shows that you have the professional understanding of supply chain management and the integration of operations across the extended supply chain. Also included is a CSCP exam preparation that will be covered in the last two sessions (16 hours) to go over the 8 modules in CSCP 5.0 certification exam. However, the course tuition does not include the CSCP examination fee or membership to ASCM.

To see a list of our full IT Certifications offerings, scan the QR code:

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LEADERSHIP

LEAN SIX SIGMA

Developing the Conscious Leader and Conscious Culture Certificate: 9 sessions / $1725 The Conscious Leader, Conscious Culture nine session certificate series combines straightforward tools under the umbrella of a practical leadership model to enable successful business execution of leadership theory and concepts. Participants who embark on this series will drive higher employee engagement, successful implementation of innovative solutions to vexing problems and develop a continuous cycle of success. Evolving Conscious Teams: 4 sessions / $895 Evolving Conscious Teams will provide your team with a better knowledge of themselves and others beyond, as well as within their formal, functional roles. We will work to optimize teams through understanding the nine team roles, behaviors and dialogue skills needed to get things done. Accelerating teams to a high performance cadence when doing real work towards a common purpose. Teams, not individuals, drive an organization’s results.

Lean Six Sigma Black Belt: 27 sessions / $5500

Becoming a Lean Six Sigma Black Belt is an out-standing investment in your personal and professional development. Our program is structured so that White, Green and Black Belt candidates attend the first sections together. Black Belts then continue on for additional training, while Green Belts are deployed back to the job where they begin work on their projects. The continued training for Black Belts provides higher level tools and methodologies required to function in this role. This training does address the area of statistics in depth, as it is part of the Black Belt’s job to provide this training, as needed, to their team.

Lean Six Sigma Green Belt: 12 sessions / $3500

This program teaches participants how to elimi nate non value-adding steps and reduces defects and variation, resulting in more efficient process and better customer satisfaction. The Project: Lean Six Sigma success is achieved through -

and a wealth of valuable, flexible tools for immediate use. The tools provided help you manage each stage of the project life cycle, whether you utilize an agile or traditional approach to project management.

process improvement projects that yield higher quality, efficiency and customer satisfaction. For this reason, MCC has chosen a project based approach to delivering and reinforcing Lean Six Sigma Green Belt skills. Our program requires candidates to work through a real improvement project. This results in a deeper level of learning and immediate payback for the organization.

To see a list of our full Project Management offerings, scan the QR code:

To see a list of our full Lean Six Sigma offerings, scan the QR code:

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SUPERVISOR/MANAGEMENT DEVELOPEMENT

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PROJECT MANAGEMENT Project Managment Basics: 4 sessions / $365 This workshop covers basic project management skills. It examines processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. You will learn how to plan scope, and control the scope by monitoring the status of the project and product scope and managing chang es to the scope baseline. - This comprehensive course provides practical experience in proven project management techniques and a wealth of valuable, flexible tools for immediate use. This course covers how to balance the triple constraint – scope, schedule, and budget – while delivering a quality product, service or result. It examines processes required to ensure projects includes all the work required only to successful completion. Learn how to plan scope management, define scope, create a work breakdown structure (WBS), validate the scope, and control the scope by monitoring the status of the project and product spoke and managing changes to the scope baseline. Fundamentals of Project Management: 6 sessions / $769 Project Management Body of Knowledge Best Practices: 10 sessions / $1179 This comprehensive course provides practical experience in proven project management techniques, including agile project management,

Making Your Meetings Count: 1 session / $150 There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you’ve really accomplished something. Learn what makes a meeting productive and effective. This session focuses on Virtual (online) Meetings. Variety makes the world go around, but recognition or varying styles often helps in selling situations, managing employees, or handling workplace colleague and peers. This workshop explores differences in four personality types and offers powerful tips to identify those types and even more in how to effectively communicate and influence them. Managing Different Personality Styles: 1 session / $389

SKILLED TRADES

To see a list of our full Skilled Trades offerings, scan the QR code:

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LEARN TO RIDE

The Peer to Boss Transition: 1 session / $149 Quite often leaders are promoted through the ranks and find themselves managing their former co-workers. Effectively bridging the gap between peer and manager can be quite a challenge. Attend this workshop to learn how to provide constructive feedback, delegate with authority, mentor and coach employees to a higher level of engagement, and focus on team productivity and metrics, all while creating your persona as a new leader.

To see a list of our full Supervisor/ Management Development offerings, scan the QR code:

The Motorcycle Safety Foundation program is 2-day course designed for those with little or no experience riding a motorcycle. The MRC 2 - Intermediate RiderCourse is a 1-day motorcycle course for permitted, experienced motorcycle riders. To see a list of our full Learn to Ride offerings, scan the QR code:

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WELDING

Welding & Fabrication: 100 sessions / $10,450 This program will prepare the participant for successful entry into a welding career. Partic ipants will build skills that are highly valued in the advanced manufacturing, construction and maintenance industries. To earn the certificate, the student will have passed the following: - 10 hour OSHA Safety Outreach Program -Robust Theory and Practical Examinations -Aluminum Qualifications Tests in GTAW or GMAW-P -Carbon Steel Qualifications Tests in GMAW, FLAW, SMAW,GTAW -Stainless Steel Qualifications Tests in GMAW, GTAW -

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FWD CENTER

To see a list of our full Welding offerings, scan the QR code:

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To see a list of our full FWD Center offerings, scan the QR code:

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Convenient, online learning. Gain the skills to succeed in a flexible learning environment. MCC Corporate College’s online learning partners offer a variety of convenient, and effective online professional development opportunities that include topics such as health care, IT, management, and media and design.

For more information visit, www.workforceforward.com/onlinelearning

DON’T JUST TRAIN, TRANSFORM

Assessment How do we know the best training solutions? We ask.

Instead of a boxed program, the Corporate College team works with your employees to assess their learning goals and design a way to meet them - including creating new curricula that keeps pace with the changing skill requirements of local business.

We specialize in training and development in these areas: Advanced Manufacturing | Communication In Business Computer Skills | Customer Service | Healthcare Human Resources | Industry 4.0 | Information Technology | Leadership Lean Six Sigma | Mechanical Technologies | Optics Manufacturing Personal Development | Project Management | Skilled Trades Small Business Skills | Supervisor/Management Development | Welding Customized Training Opportunites Contact Kelly Brown Lonis, Corporate Relations Director, to discuss customized training opportunities at your place of business. 585.685.6182 or kbrownlonis@monroecc.edu. Instruction Your employees want interactivity and relevance - our expert instructors deliver both. We select our instructors with care. Nothing derails adult education faster than a trainer’s lack of professional experience. Being a subject matter expert is not enough. Whether it’s through a digital platform or classroom-led learning, our interactive sessions make instruction much more engaging. Contact Information website: www.workforceforward.com email: corporatecollege@monroecc.edu phone: 585.685.6004 Connect with us online

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