Future of the Technician Workforce Study

3. FUTURE TECHNICIAN WORKFORCE NEEDS

MCC recognizes the need for a workforce development model to adequately prepare the future i4.0 technicians. These transformed job roles hold the promise of providing economic prosperity and global competitiveness for the industries within the Finger Lakes region of New York. The following pages identify cross-sector competencies and skill requirements including equipment needs of the future technician workforce as reported by industry participants.

Table 13: Impacts of i4.0 Technologies and Cross-Sector Competency Requirements.

KEY OBJECTIVES FOCUS AREAS

KEY INFORMATION

Impacts of i4.0 technologies on key industry sectors

 Manufacturing & Automation  Information Technology  Health Care  Human Resources and Professional Services

 Technology Impacts : Most impactful i4.0 technologies over the next 10 years.

 Job Functions and Business Operations Impacts : How job functions and business operations are changing with i4.0.  Credentials and Requirements : Existing and future credentials for hiring qualified technicians.  Technician Skill Requirements : Knowledge, skill-sets, competencies, and methods, abilities needed for the future technician workforce.  Tools and Equipment : Tools, equipment, software, and other resources that future technicians will be required to use.

Cross-sector competency requirements

 Additive Manufacturing  Advanced Process Control  Artificial Intelligence  Augmented Reality and Virtual Reality  Automation and Robotics  Data Analytics & Data Science  Industrial Internet of Things (IIoT)  Mechatronics Systems

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