Future of the Technician Workforce Study

TABLE OF CONTENTS

2 3 4

1. ABOUT THIS REPORT

The Ten-Year Vision for the Future Workforce

Framework for Analysis: Cross Industry Sector Competency Requirements

34 35 36 37 38 39 40 41 42

Study Methodology

— Additive Manufacturing — Advanced Process Control

2. INTRODUCTION TO THE FOURTH INDUSTRIAL REVOLUTION (i4.0)

5

— Artificial Intelligence

6 6 7 7

Value Drivers of i4.0

— Augmented and Virtual Reality — Automation and Robotics — Data Analytics and Data Science — Industrial Internet of Things

— Broad Manufacturing Industry — Specific Manufacturing Industries

— Organizational Level (non-sector specific)

8

Response to Industry i4.0

— Mechatronics

11 14

Impact of Automation on the NYS Worker

Summary of Key Findings — Technology Impacts

Key Technologies for the Future

43

— Job Functions and

3. FUTURE TECHNICIAN WORKFORCE NEEDS

44 46

Business Operations Impacts — Credentials and Requirements — Cross Industry Sector Competency Requirements

15

17 19

Impact on Key Industry Sectors Framework for Presentation of Data — Manufacturing and Automation  Technology Impacts

49

20

4. IMPLICATIONS OF THIS STUDY ON WORKFORCE PRACTICE

50 51 53

 Job Functions and

22 24

Business Operations Impacts  Credentials and Requirements

Industry 4.0 and the Role of Community College

Summary

— Information Technology

5. APPENDIX

25

 Technology Impacts  Job Functions and

54 57

List of Contributors

26 27

Citations

Business Operations Impacts  Credentials and Requirements

— Health Care

28

 Technology Impacts  Job Functions and

29 30

Business Operations Impacts  Credentials and Requirements

— Human Resources and Professional Services  Technology Impacts

31

 Job Functions and

32 33

Business Operations Impacts  Credentials and Requirements

The Future of the Technician Workforce Study

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