Future of the Technician Workforce Study
ADVANCED PROCESS CONTROL
TOOLS Metrology/Data Acquisition: Logic analyzers (i.e., MyDAQ by National Instruments) Optical measurement (i.e., ZYGO interferometer) Software: Excel (MS Office) Statistical analysis software (i.e., Minitab) Failure analysis software Process Failure Mode Effect Analysis (PFMEA) Design Failure Mode Effect Analysis (DFMEA) Workflow Management Tools: Software for internal process auditing, process flow diagrams (PFD) Standard simulation tools for workflow/plant mapping/ management (i.e., digital twin of process plant)
TECHNICAL SKILLS General: Entry level knowledge of statistics for trend analysis and data analysis Knowledge of basic industrial engineering, business process design, and workflow mapping Basics of process control systems, tuning, and troubleshooting Strong understanding of manufacturing processes; knowledge of potential/likely failure modes Understanding of system guarding and safety controls Data Acquisition: Reliable data collection methods Use of data acquisition tools for real-time data monitoring Testing/inspection of finished products Interpretation of sensor outputs; Ability to differentiate metaphorical signal from noise Understanding of real-time data utilization for closed-loop systems (i.e., automated metrology methods) Experimental Design & Analysis: Problem solving using statistical process control (SPC) methods Statistical quality control and problem-solving methods: Six Sigma, Lean, Kaizen Design of experiments methodologies Root Cause & Corrective Action (RCCA) (i.e., 8D Problem Solving methodology) Ability to interpret data models for manufacturing process data Assessment of gauge reliability and reproducibility (GRR) Quality assurance Understanding of measurement and system analysis (MSA) SOFT SKILLS Ability to conduct “visioning” to set goals and identify purpose of actions Knowledge of company standards Team dynamics/communication Ability to recognize impacts of operations on overall business quality
| 36 MCC Economic and Workforce Development Center
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