Future of the Technician Workforce Study


TOOLS Metrology/Data Acquisition:  Logic analyzers (i.e., MyDAQ by National Instruments)  Optical measurement (i.e., ZYGO interferometer) Software:  Excel (MS Office)  Statistical analysis software (i.e., Minitab)  Failure analysis software  Process Failure Mode Effect Analysis (PFMEA)  Design Failure Mode Effect Analysis (DFMEA) Workflow Management Tools:  Software for internal process auditing, process flow diagrams (PFD)  Standard simulation tools for workflow/plant mapping/ management (i.e., digital twin of process plant)

TECHNICAL SKILLS General:  Entry level knowledge of statistics for trend analysis and data analysis  Knowledge of basic industrial engineering, business process design, and workflow mapping  Basics of process control systems, tuning, and troubleshooting  Strong understanding of manufacturing processes; knowledge of potential/likely failure modes  Understanding of system guarding and safety controls Data Acquisition:  Reliable data collection methods  Use of data acquisition tools for real-time data monitoring  Testing/inspection of finished products  Interpretation of sensor outputs; Ability to differentiate metaphorical signal from noise  Understanding of real-time data utilization for closed-loop systems (i.e., automated metrology methods) Experimental Design & Analysis:  Problem solving using statistical process control (SPC) methods  Statistical quality control and problem-solving methods: Six Sigma, Lean, Kaizen  Design of experiments methodologies  Root Cause & Corrective Action (RCCA) (i.e., 8D Problem Solving methodology)  Ability to interpret data models for manufacturing process data  Assessment of gauge reliability and reproducibility (GRR)  Quality assurance  Understanding of measurement and system analysis (MSA) SOFT SKILLS  Ability to conduct “visioning” to set goals and identify purpose of actions  Knowledge of company standards  Team dynamics/communication  Ability to recognize impacts of operations on overall business quality

| 36 MCC Economic and Workforce Development Center

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