Future of the Technician Workforce Study

Summary of Key Findings: Credentials and Requirements Regional stakeholders identified a range of Industry 4.0 credentials that would qualify future technicians for competitive careers in New York State. The majority of credentials identified including industry certifications and certificate programs that allow technicians to learn marketable skills at a faster rate than multi-year degree programs. The following table lists key i4.0 credentials for each target industry sector including cross-cutting credentials that apply to multiple industry sectors.

Table 24: Summary of Key Findings: Credentials and Requirements.


Apprenticeships and A.A.S. degrees: machining, mechatronics, photonics and precision optics, instrumentation & control technologies. Credentials for emerging topics : cybersecurity information systems security, cloud security professional, statistics and statistical measurement, PLC programming and diagnostics, additive manufacturing technician, collaborative robotics, AI/ML and machine vision professional.

Manufacturing & Automation

Process/management certifications: Six Sigma, Lean Manufacturing. Software certifications : AutoCAD, MasterCAM, ProE, SolidWorks, etc.

Industry certifications : Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Associate (MCSA) and Solutions Expert (MCSE), Oracle Certified Associate (OCA), Professional (OCP), and Database Administrator (DBA); Amazon Web Services (AWS) Certified Solutions Architect, Administrator/Developer/DevOps Engineer/Security Engineer, CompTIA Cloud+ Certification Training; CompTIA Cybersecurity Analyst (CySA+). Credentials for emerging topics : industrial cybersecurity (ICS) A.A.S./B.S. degree, Certified AI and Machine Learning Professional, Certified Data Management Professional (CDMP), Certified Industry certifications : Registered Nurse; Certified Assistant/Practitioner: dental, medical, physician; Physician Assistant, Community Health Worker, Certified Patient Care Technician (CPCT); Home Health Aide (HHA). Regulatory compliance : Certified HIPAA Privacy Expert (CHPE) and Privacy Associate (CHPA); Certified Professional in Health Care Information and Management Systems (CPHIMS). Credentials for emerging topics : eldercare, health care data analytics (i.e., Certified Health Data Analyst), cybersecurity, data management. Industry certifications : Society for Human Resource (SHRM) Professional in Human Resources; Society for Human Resource Senior Certified Professional (SHRM-SCP); Certified Diversity Professional (CDP); Certified Diversity and Inclusion (D&I) Practitioner; Strategic Talent Acquisition [STA] Certification. Process/management credentials : Project Management Professional (PMP), leadership certification(s). Topical credentials : Cybersecurity, communications (various), Credentials for evolving and introducing policies, practices, and workforce for i4.0 technologies. Professional in Healthcare Information and Management Systems (CPHIMS). Process/management credentials : Project Management Professional (PMP).

Information Technology

Health Care

Human Resources & Professional Services

| 46 MCC Economic and Workforce Development Center

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