LEARNING AND DEVELOPMENT SOLUTIONS 2024 MCC Corporate College

COMMUNICATION IN BUSINESS

Advanced Microsoft Excel: 2 sessions / $159

Expert level Excel proficiency becomes more necessary in today’s workplace. This advanced level course covers working with advanced functions like table lookup and text functions. Learners will tackle analyzing data, importing and exporting data and connecting to an Access database. Creating and working with pivot tables plus working with macros in this course builds Excel expertise to succeed. Take your Excel skills to the next level! Includes a comprehensive participant booklet! To see a list of our full Computer Skills offerings, scan the QR code:

Become a Rock Star Presenter: 1 session / $189

Do you need improved strategies to develop and deliver that knockout presentation consistently? Are you seeking a greater comfort level when leading sessions or group meetings? In this presentation skills course you will learn models and techniques and practice professional and organized presentations. Conflict Management: 1 session / $159 Seven-step process that will provide the tactics for dealing with key issues in a relationship that prevent harmony and mutual productivity. This is not about overwhelming a person with a “do it or else” approach. It’s more about productive, diplomatic and negotiated agreements that allow a relationship to succeed. This two-part Managing Difficult Conversations training develops the essential skills and tech niques necessary to engage in dialog when conversations need to occur, but are tough. This highly valuable and engaging course empowers professionals to handle difficult conversations with ease to achieve professional success. This course, led by an instructor versed in difficult conversation training, covers the techniques, skill building, and application practice in two three-hour workshops. - Managing Difficult Conversations: 2 sessions / $195

www.workforceforward.com/ComputerSkills

HEALTHCARE

Administration & Monitoring of Local Infiltration Anesthesia and Nitrous Oxide Analgesia: 50 sessions / $1500 This course satisfies the state educational

requirements for certification in the administration and monitoring of local infiltration anesthesia and nitrous oxide analgesia for dental hygienists.

Barrier Precaution and Infection Control: 1 session / $60 This three-hour course meets the requirements of Chapter 786 of the Laws of 1992 that require certain New York State licensed healthcare pro fessionals to receive infection control and barrier precaution training every four years. This applies to: dental hygienists, dentists, licensed practical nurses, registered professional nurses, specialist assistants, and others. The course has been updated to include the 7th core element on sepsis. -

To see a list of our full Communication in Business offerings, scan the QR code:

www.workforceforward.com/Communication

COMPUTER SKILLS

The Medical Interpreter: 12 sessions / $895

Microsoft Excel Basics: 2 sessions / $159 New job or assignment requiring Excel use? Adding skills for a job search? In Microsoft Excel Basics, you will learn how to create spreadsheets, fill by example, use formulas, create links and work with multiple sheets. Learn also how to adjust rows and columns, insert and delete rows and columns and more to become proficient with the software. Includes a comprehensive participant booklet! Gain expanded proficiency in one of the more commonly used business computer tools. You will learn advanced Excel skills, including how to create and edit charts, the use and value of data filters, automatic subtotals, pivot tables, conditional statements, conditional formulas, and how to create custom lists. Take your computer skills to the next level! Includes a comprehensive participant booklet! Intermediate Microsoft Excel: 2 sessions / $159

The Medical Interpreter is a nationally recognized 48-hour certificate program in medical/community interpreting. The program is based on the industry accepted Codes of Ethics and Standards of Practice and addresses in detail the process of National Certification for Medical Interpreters.

Certified Nurse Assistant Training Program Workshop

Potential students in the Basic Certified Nurse Assistant (CNA) Training Program must attend this one-hour informational session. Session attendance is required for selection in the class. Selected students must also complete a health form before the start of class. Register online for a seat in the next workshop. To Register for an information session, visit www.workforceforward. com/CNAWorkshop