MCC Corporate College Spring 2017

LIST OF CLASSES To review the full Spring 2017 course offerings and descriptions please visit www.workforceforward.com/professional-development. All courses are held at MCC Corporate College unless otherwise stated under the course offering. 1057 E. Henrietta Rd., Suite 100, Rochester, NY 14623. DON’T JUST TRAIN- TRANSFORM Our programs incorporate credit-based options among our extensive non-credit, certificate, and apprentice offerings. This schedule contains credit and certificate programs, along with various professional development workshops, training sessions, and programs designed for the local workforce.

COMMUNICATION IN BUSINESS Visit www.workforceforward.com/Communication Become a Rock Star Presenter Conflict Management Cross Generational Communication DISC Personality Profile Review Leading Successfully Through Generational Differences Managing Difficult Conversations

Digital Marketing Professional Front-End Developer Professional Oracle 12C Certified Associate (OCA)- Database Administrator Oracle 12C Certified Professional (OCP)- Database Administrator PC/Network Technician Web Design Professional LEADERSHIP Visit www.workforceforward.com/Leadership Advanced Body Language: Planting Seeds of Trust Concepts of a Conscious Business Developing the Conscious Leader and Conscious Culture Certificate Holding Others Accountable Correctly Introduction to Leading Ourselves Through Mindfulness Manager/Leader Coaching Certification Transformational Leadership Trust and Transparency Leadership Certificate Series Working with Emotional Intelligence LEAN SIX SIGMA Visit www.workforceforward.com/LSS Lean Fundamentals Process Mapping Fundamentals MOTORCYCLE TRAINING www.workforceforward.com/Learn2Ride Basic RiderCourse (BRC) Basic RiderCourse 2- License Waiver (BRC2-LW) PERSONAL DEVELOPMENT Visit www.workforceforward.com/PersonalDev Building Resilience Dining Etiquette Emotional Intelligence and Mindfulness Etsy Craft Entrepreneurship Program Introduction to Small Unmanned Aerial Systems Learn to Fly Introduction to Small Unmanned Aerial Systems Remote Pilot Knowledge Test Introduction to Small Unmanned Aerial Systems For Public Safety Planning and Organizing Time and Priorities Problem Solving and Decision Making for Process Improvement Lean Six Sigma Black Belt Lean Six Sigma Green Belt Lean Six Sigma White Belt

PROJECT MANAGEMENT Visit www.workforceforward.com/ProjectMgmt Business Analyst/Project Manager Certified Associate in Project Management Fundamental Concepts of Project Management PMP Exam Preparation Workshop Program Management Project Management for Non-Project Managers SKILLED TRADES Visit www.workforceforward.com/SkilledTrades Conductor Installation and Devices (Level 2B) Electrical Theory and Devices (Level 1B) Geometric Dimensioning and Tolerancing Basic Geometric Dimensioning and Tolerancing Intermediate Introduction to Motor Controls (Level 3B) Motor Controls Applications (Level 4B) Pipefitting (Level 4) Plumbing (Level 3) Plumbing- Intro to Drain, Waste and Vent Systems (Level 1B) Sprinkler Fitting- Basic Skills (Level 2A) Sprinker Fitting- Introduction to Piping Systems (Level 1) Sprinkler Fitting- Water Systems (Level 3A) Sprinkler Fitting (Level 3B) Welding and Fabrication SUPERVISOR / MANAGEMENT DEVELOPMENT Visit www.workforceforward.com/SupervisorDev Lead to Succeed- Supervisor Basic Training Effective Communication, Working with Others Interviewing, Selection and Retention Mentoring and Coaching: Tools for Future Success Organizational Change Management Successfully Manage Employee Performance Assessment and Development The Peer to Boss Transition Internal Auditor Training (ISO) Internal Auditor Training (ISO)- ISO9001:2015 Overview

The Art of Social Graces COMPUTER SKILLS Visit www.workforceforward.com/ComputerSkills Advanced MS Excel Advanced MS PowerPoint Advanced MS Word Intermediate MS Excel MS Excel Basics MS Excel Formulas

MS Excel Pivot Tables MS Project 2013 Basic Using MS PowerPoint CUSTOMER SERVICE Visit www.workforceforward.com/CustomerService Knock Your Socks Off Service HEALTH CARE Visit www.workforceforward.com/HealthCare Administration & Monitoring of Local Infiltration Anesthesia & Nitrous Oxide Analgesia Barrier Precaution and Infection Control Dynamic Leadership for Nurses Five Star Customer Service in Health Care The Medical Interpreter HUMAN RESOURCES Visit www.workforceforward.com/HR SHRM-CP and SHRM-SCP Certification Preparation Workshop INSURANCE LICENSURE www.workforceforward.com/Insurance New York State Approved Accident and Health Agent/Brokers Pre-Licensing Course New York State Approved Life/Accident and Health Agent/Brokers Pre-Licensing Course New York State Approved Personal Lines Pre-Licensing Course New York State Approved Property and Casualty Agent/ Brokers Pre-Licensing Course IT CERTIFICATIONS Visit www.workforceforward.com/ITcerts Cisco Certified Entry Network Technician Cisco Certified Network Associate Comptia A+ Certification

TRAINING TUESDAYS We offer a complimentary webinar the first Tuesday of each month, highlighting popular training topics in the work place. To learn more visit workforceforward.com/Training.

WWW.WORKFORCEFORWARD.COM • 585.292.3770 • SPRING 2017 W.WORKFORCEFORWARD.COM • 585.292.3 70 • Spring 2017

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