MCC's Economic and Workforce Development: Annual Impact Report, September 2013 - January 2015

ANNUAL

September 2013 - January 2015

IMPACT

report

Inspiring every day.

Contents

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Message from the Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 EDIWS Vice President’s Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Career Technical Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Strategic Resource Development and Grant Management . . . . . . . . . . . . . . . . . . . . . . . 10 New Program Areas Launched with Grant Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 MCC Corporate College . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Agriculture Life Sciences Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Public Safety Training Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Homeland Security Management Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Digital Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Leadership Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Purpose

MCC’s Division of Economic Development and Innovative Workforce Services (EDIWS) covers a lot of ground. Figuratively, in the scope of its academic and training options and literally, in relation to the Monroe County community of students and employers we serve. We’ve aimed high. We are a group of educators and developers, employers and employees, certificate and degree programs, community and campus outreach programs aiming to assess and fill our region’s mid-level skills gap. These gaps need skilled workers. Workers that can install, maintain and repair mechanical systems or create precision instruments or design emergency response protocols. Enter the EDIWS, responsive and innovative. Our purpose is ambitious, exciting and driven by the labor market. We continue to grow our programs. To this end, we have spent the last year in active pursuit of the following:

Actively create and promote a robust applied-STEM, career and technical education, and middle-skills career pathway system.

Support investment in curricula and equipment for academic, career and technical education, and industry targeted programming.

Identify any anticipated shortages in the educational pipeline needed by the future workforce and the skills gap in the existing workforce – we partner with economic experts, including the Center for Governmental Research, EMSI: Economic Modeling Specialists Intl., and Burning Glass Technologies to gather local labor market information. Reach out to Rochester business and industry in a persuasive and pervasive way – via routine surveys among local businesses on skill needs, training and the business climate, and training and educational partnerships. As a result, we have launched several initiatives within the past year. Program developments include a credit-bearing accelerated precision tooling certificate program and a selection of noncredit courses offered by the MCC Corporate College. Our Career Technical Education (CTE) program, Public Safety Training Facility, and the Homeland Security Management and Agriculture Life Sciences institutes have evolved as well. We intend to meet the needs of our students who want to build a career and a life. And those of our community’s employers who want access to an expert and motivated workforce.

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A Message from the Vice President Economic Development and Innovative Workforce Services (EDIWS)

Dear colleagues and students:

The Career Coach site has netted over 171,000 visits since its launch in January 2012 and has been incorporated into various curricula including Junior Achievement, Academic Foundations and Career Technical Education exploration courses. Our corporate partners tell us that their human resources staff use Career Coach to benchmark salary data. In September 2013, we launched the MCC Corporate College which offers professional development and training solutions for people, businesses, and community based organizations throughout Monroe County. In the 2014 academic year, MCC Corporate College served 172 businesses, had 5,769 enrollments, and generated 38 student FTEs for the College. MCC also launched a second effort, an ambitious data project that seeks to quantify and estimate the skills gap across five key middle-skills occupational groups within the Finger Lakes regional economy. They are advanced manufacturing, skilled trades, information and computer technology, health care, and hospitality and tourism. Dashboards have been developed to identify and measure certificate and degree completions against estimated annual openings for twenty-three middle-skills occupational groups. The economic value of each completion to the Finger Lakes Region’s economy is also estimated and provided to many of the twenty-three groups being measured. The 188-page interactive flip book equipped with EDIWS produced career videos was released in its web-based format in January 2015 under the title Measuring the Middle-Skills Occupational Gaps Within the Finger Lakes Regional Economy. I encourage you to take a look, www.workforceforward.com/Reports . It is my hope that this information will complement discussions around regional workforce policy, and demonstrate how vital are investments in newer models for competency-based and career oriented education. MCC is serious about our economic and workforce development purpose and will continue to provide more precise, data-driven analysis of local workforce dynamics. This Annual Impact report reflects some of the fine work of the EDIWS faculty and staff to move our purpose forward. Over the last three years, MCC has invested significant time and effort to better understand the needs of our regional economy. We’ve taken that a step further by using what we’ve learned to develop programs, including a new and innovative education model, to move our workforce forward.

Sincerely,

Todd M. Oldham, M.B.A. Vice President

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The ROCHESTER AREA SKILL NEEDS ASSESSMENT AND BUSINESS CLIMATE SURVEY, MAY 2014, came out of the EDIWS initiative, in partnership with the Center for Governmental Research and the Rochester Business Journal, to gather current area labor market information. The data collected informs training program design, grant strategies, identifies skills gaps and helps prospective students plan for their future. Respondents to the survey totaled 400 across the industry and local employment size spectrum. The questions asked covered the workforce skills needs and general questions about the business EDIWS has developed a communication “channel,” or MCC BUSINESS AND INDUSTRY DATABASE, with the area business community. This “connection” is both proactive and systemic. We use it to recruit new business partners and inform current allies. The database includes approximately 3,400 area businesses. All have “opted-in” and have access to MCC targeted information, grants, credit and noncredit industry related training opportunities, and advisory board/focus group service. We keep them informed, they give us their feedback. They fill out the surveys. We respond to the findings as possible. Join the database today at: www.workforceforward.com/JoinDatabase . climate. For the complete 2014 survey visit www.workforceforward.com/Reports .

Ongoing projects led by the EDIWS Vice President’s Office that support the efforts of the entire College, include: The increased awareness, both locally and nationally, of a growing skills gap within industry for occupations requiring less than a bachelor’s degree, but more than a high school diploma – the so-called middle-skills gap – has become a dominant theme in conversations within the business community, among public leaders and within the workforce development community of practice. In response Monroe Community College embarked on an ambitious data project to quantify and estimate the likely middle-skills gaps across five key workforce clusters within the Finger Lakes regional economy. The report, MEASURING MIDDLE-SKILLS MCC PROGRAM BASED ECONOMIC IMPACT ANALYSIS, January 2015 - This report describes the economic impact attributable to twelve different educational programs offered by Monroe Community College. “Economic impact” describes the full range of economic effects that can be directly attributed to each of the academic programs in terms of the increased wages for graduates, the increased productivity for employers, and the increased earnings for other workers who either get jobs or are enabled to be more productive due to the contributions of MCC graduates. Visit www.workforceforward.com/Reports to read the complete report. OCCUPATIONAL GAPS WITHIN THE FINGER LAKES REGIONAL ECONOMY, is available at www.workforceforward.com/SkillsGap .

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“When I was looking in the job listings in the paper, I was always seeing ads for machinists, I chose machining because l like working with my hands. The best thing about the course is the lab time when we learn firsthand. I like the instructors because they work in the industry and share with us their experiences in the field.”

— DANIEL KLEINE, 28, of Brighton, New York enrolled in the MCC Accelerated Precision Tooling Certificate program after an unsuccessful job search.

How do we know careers in technology are once again in high demand? We ask. Survey after survey tells us we need workers trained in science, math and technology. CTE graduates are those workers.

CTE in concert with our Learning First Program and the MCC Corporate College offer a defined bachelor’s degree pathway opportunity. After successfully completing an Associate in Applied Science degree, continuing education awaits. Details established in a recent articulation agreement with Roberts Wesleyan College expedites a complete A.A.S. degree transfer into their Bachelor of Science in Organizational Management program. This collaboration bodes well for further study by our graduates. Students have the option to take the program completely online or in a traditional face-to-face format. At the Applied Technologies Center, we offer practical, hands-on training leading to certificates or associate degrees in Automotive Technologies, Heating, Ventilation and Air Conditioning, and Precision Tooling and Machining. In 2014, we’ve: Installed 3-D simulation software for all HVAC/R students. Allows a 2-year access to 3-D HVAC/R simulation software that incorporates ethics, troubleshooting or diagnostics, and assessment of key competencies. Developed new competencies and certificate programs: Accelerated Precision Tooling Certificate program - condenses the traditional one-year, 32-credit certificate program into 22 weeks. Aims to meet market demand quickly and get graduates into the workforce. This innovation directly addresses the needs of employers within the advanced manufacturing industry sector in the Greater Rochester Area and Finger Lakes Region, and is poised to increase the number of machinists being produced annually for the region by 37.5%. Solar Thermal Certificate program - a stand-alone certificate program that ties into the HVAC/R program. Enables students to obtain an additional certification and become credentialed in a specialty area related to HVAC/R.

Partnered with Finger Lakes Community College – G.W. Lisk Co. Advanced Manufacturing Training Program. We’ve turned a noncredit training program into a for-credit class that can be applied towards the completion of MCC’s precision machining and tooling certificate and degree programs. More credits yield more opportunities. Students learn through classroom and hands-on instruction how to make precision components for the automotive, aerospace, medical and other industries.

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MCC CAREER COACH careercoach.monroecc.edu

Our Hospitality Management department prepares students for a career as a food and beverage manager, chef, training manager, food service consultant, operations analyst, convention and meetings specialist, front office manager, tour leader, travel agent, personnel director, resident manager, sales executive, tour operator, caterer, host or hostess, facility designer, and more. Our facilities enhance learning. We have 3 student kitchens, a hotel front-office operations lab, a 35-seat conference and classroom wired for teleconferencing, classes in supermarket management (in conjunction with local supermarket chains), kitchen labs and learning labs for hands-on learning and cooking and baking facilities. Hospitality education also employs state-of-the- art industry computer programs like the SABRE reservation system (which students access via 20 dedicated computer terminals) as well as APOLLO reservation system, Digital Dining, Norstar travel geography planning tool, and a new touch-screen point-of-purchase restaurant management system. In the last year, we’ve added the following to our program: - A Golf Management Certificate program was approved in January 2014. - An A.A.S. in Hospitality Management with a Meeting & Event planning option (approved in April 2014). - An updated student operated restaurant. A new name - Food for Thought - new menu, curriculum and décor. The Engineering Technology department has grown as well this year. In addition to our established offerings – construction, electronic, mechanical, optical and TEK coursework – we are in the process of establishing a Mechatronics Certificate option. The Information & Computer Technology department provides the right combination of knowledge and practical hands-on experience. We are always looking for ways to empower students. Excite them. Offer cutting edge technology and competencies. Our latest offering,

the Cyber Security Certificate program, arms students with the technical expertise needed to protect enterprise information and computing assets connected to the internet from unauthorized access or attack. Along with state-of- the-art tools and techniques, the program allows anyone already working or interested in this fast-growing field a new training option or path. A free, easy-to-use, cloud-based career exploration tool. The site contains up-to-date local employment data (labor market information), culled from nearly 90 federal, state, and private sources. Users can connect programs of study at MCC and in-demand job opportunities. A resume builder and interest inventory, or career assessment are available as well. Since the program’s launch, over 45 community presentations have been made, 10 within the last year. Traditionally the required preparation for high-end security professionals equaled a bachelor’s degree and/or industry certification. MCC is uniquely positioned to provide entry-level training in this area to incumbent IT and law enforcement professionals, students looking to transfer into a four-year program, as well as those interested in preparing to test for industry certifications.

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Key stakeholder groups assist in the promotion of MCC Career Coach. These internal (i.e. admissions, student service offices) and external (i.e. Junior Achievement, Rochester Public Library system) partners use the tool in daily work, curricula, or the distribution of marketing materials. These include bookmarks, flyers, and easel- mounted posters. Our corporate partners have also found MCC Career Coach helpful as a resource for the human resource department in researching job descriptions and benchmarking salaries.

The Carl D. Perkins Grant and our eLearning Video Initiative produced a series of videos designed to reveal content, such as equipment and processes that cannot be contained in a classroom. Students view the content before they come to class. The teacher expands in the structured classroom. The traditional classroom is flipped. Over one hundred videos, varying from thirty seconds to seven minutes in length, have been designed for career and technical programming. Everything from optics to career awareness is covered. In one of the optics videos an engineer tests an optical lens using an interferometer (measures the surface finish in nanometers and angstroms). To produce the videos, the EDIWS Digital Production team worked closely with MCC faculty and staff, as well as local companies, on-site. Additionally, industry specific videos were developed to provide career explorers with a quick look at real work in local company locations. These videos are available in MCC Career Coach at careercoach.monroecc.edu.

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Ashly Audio, Inc. GE MDS, LLC Gorbel L-3 Global Communications Solutions Harris Corporation Brinkman Precision, Inc. Calvary Automation CAR Engineering and Manufacturing Finger Lakes Advanced Manufacturing Enterprise (FAME) In March of 2014, we hosted the sixth annual MCC High Tech Exploration Night. Educators from our CTE and other MCC programs partnered with staff from some of the area’s leading high-tech companies to expose high school, middle school, and undeclared MCC students to the technical careers available in the Finger Lakes region. Attendance increased more than 500% in 2014 and was a record high. The numbers indicative of the need for this type of event. Many companies need qualified workers. Students need information and inspiration. This event supplied both. HIGH-TECH EXPLORATION NIGHT INDUSTRY REPRESENTATIVES:

Attendees talked with technicians working in advanced manufacturing, electronics, optics, precision machining, and computer information technologies. MCC faculty and staff outlined our innovative engineering and technology programs. The tech labs and facilities at our Brighton campus were opened for tours and exploration.

This event was sponsored by the Corning Incorporated Foundation.

SkyOp LLC. Coopervision Corning Inc. Institute of Optics, University of Rochester Optimax Systems Inc. OptiPro Systems

Quality Vision International Rochester Precision Optics Sydor Optics, Inc. Syracuse University College of Engineering and Computer Science MCC Communications and Network Svcs. MCC Engineering Technologies MCC Information and Computer Technologies MCC Optics and Mechanical Engineering Technologies MCC Precision Machining MCC Admissions MCC Career and Transfer Center MCC Career Coach RochesterWorks!

G.W. Lisk HARBEC

Klein Steel Service, Inc. Magna Products Corp. MWI Inc.

PEKO Precision Products, Inc. PPI Corp - FTT Manufacturing Rochester Technology & Manufacturing Association (RTMA) Society of Plastics Engineers (SPE) City of Rochester - Information Technology Department

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MCC’s grant partnerships fund much of the program development and evaluation at MCC. Each program serves our mission.

Community Center for Teaching Excellence (Fund for the Improvement of Postsecondary Education and U.S. DOE) – Multi-year $749,900. Horizons (Partnership with Harley School) – 1 year $75,000 Infusing Concurrent Engineering Model in Academia (NSF) – 3 years $199,993. Liberty Partnership Program (NYSED) – 5 years $1,267,000. National Geographic Alliance (National Geographic) – 1 year $60,000. Science and Technology Entry Program (NYSED) – Multi-year $181,000. Title III-Building a Culture of Engagement and Success (U.S. DOE) – 5 years $2,000,000. Trade Adjustment Act Community College Career Training (TAACCCT) SUNY TEAM grant – 5 years $14,000,000 +. TRIO Student Support Services (U.S. DOE) – 5 years $1,291,000. Upward Bound (U.S. DOE) – 5 years $1,350,000. Upward Bound Math & Science funded (U.S. DOE) – 5 years $1,250,000. STEM grants (Xerox) – 1 year $100,000.

STRATEGIC RESOURCE DEVELOPMENT AND GRANT MANAGEMENT (SRDG) secured external funds for both Academic Services and the EDIWS Division in 2014. Committed SRDG professionals work with faculty and staff in the creation, submission, and administration of competitive proposals to the United States Department of Education (U.S. DOE), National Science Foundation (NSF), United States Department of Labor (U.S. DOL), United States Department of Agriculture, New York State Education Department (NYSED), Empire State Development and several national and local philanthropic organizations including National Geographic, the Rochester Area Community Foundation, and Daisy Marquis Jones Foundation among others. Grant awards range from short-term projects to large, multi-year, multi- partner projects. Millions in new grants will fund programs over the next one to five years. Below is a representation of some of the tremendous grant work at MCC. NEW 2013-2014 AWARDS Cloud-Based Computing (SUNY High-Needs) – 3 years $107,640. Pathways to Success (U.S. DOE Administered by NYS DOH) – 1 year $125,000. Save For Success (Assets for Independence) (U.S. DOE) – 4 years $200,000 Perkins Grant (U.S. DOE Administered through NYSED) – 1 year $777,603. P-TECH Partnership with RCSD (NYSED) – 7 years $130,000.

ROC the Future – 1 year $90,980. Sydor Optics – 1 year $45,000.

CONTINUING AWARDS

AmeriCorps – 5 years $633,000. Bridges to the Baccalaureate (NSF project; a partnership with SUNY Binghamton) – 5 years $82,000. Collegiate Science and Technology Entry Program (NYSED) – 5 years $1,032,000.

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New Program Areas Launched with Grant Funding

As of this year, we have 30 community colleges and over 150 industry partners. Over 3,000 participants have been served via advanced manufacturing community college certificate, degree and other training programs. We have exceeded target goals and continue to add certificate/training options. In the fall of 2014, a certificate program in machining at Onondaga Community College and a certificate in advanced manufacturing at Cayuga Community College came on board. Getting the word out about our new TAACCCT-driven programs is ongoing and recently branded SUNY TEAM. We are currently finalizing the new identity and developing the following: Marketing toolkit for use by all partner schools. Will include templates for SUNY TEAM flier, poster, postcard, direct mail, business cards, and a roadshow. Website. Regional TAACCCT Summit Veterans recruitment presentation and a marketing best practices presentation.

The TRADE ADJUSTMENT ASSISTANCE COMMUNITY COLLEGE AND CAREER TRAINING (TAACCCT) grant program has been of much benefit to our college, our students, our curricula and the workplace. These government monies have driven many of the changes and additions we have made to our certificate and degree programs. TAACCCT funds multi-year grants for innovative programming to eligible institutions. The mission of the grant is to develop training for high-demand occupations that can be completed in two years or less. The target student population are those covered by the Trade Adjustment Assistance for Workers program, specifically workers who have lost their jobs or are threatened with job loss as a result of foreign trade, and veterans.

An Advanced Manufacturing Program Success Story

Nelson Clark, a veteran Army paratrooper, graduated in May 2014 from MCC with an associate degree and certificate in Precision Machining – Optical Fabrication. He is currently employed at Optimax Systems in Ontario, NY. The MCC Precision Machining programs detail the latest precision equipment and green technologies available in the field today. A point Nelson capitalized on as he searched for a job using resources available at the MCC

Applied Technologies Center. Nelson’s job search ended before he even graduated. Optimax Systems hired him while he was still a student. He began working immediately upon graduation. Optimax Systems, a leading company in its field, designs and manufactures precision custom optical components for aerospace, defense, and consumer electronics. Nelson’s starting wage was $15 an hour, his yearly salary, $31,000.

P T EC H Pathways to Technology Program R O C H E S T E R

SKILLBUILD, or the Multiple Pathways to Middle Skills Jobs Project (June 2014), exposes middle and high school students, recent graduates and even those looking for a career change, to careers in healthcare, advanced manufacturing, skilled trades and the applied sciences (technology, engineering and math). In partnership with school districts, workforce investment boards, industry groups and employers, MCC has outfitted three mobile labs, 24-foot trailers. Each able to simulate aspects, technologies and materials of real-world work environments. We intend to serve 2,500 students over the next two years. The mobile labs are available to approved schools and community organizations, free of charge. Approved organizations become members of the SkillBuild Affiliate Network and have been trained to operate the labs. SkillBuild Affiliate Network members are able to schedule the mobile labs to use as needed. To learn more, visit www.SkillBuildRochester.com . Development and Finger Lakes Regional Economic Development Council and our community partners: - Boy Scouts of America - City of Rochester - Crowley Webb - Greece Central School District - Hillside Family of Services/Work Scholarship Program - International Brotherhood of Electrical Workers (IBEW) - Rochester City School District - University of Rochester - St. John Fisher College - Rochester Technology and Manufacturing Association (RTMA) - Southwest Area Neighborhood Association - The Rochester Building and Construction Trades Council - Unicon The college and career exploration of Skillbuild is possible due to the funding awarded by the Empire State

P-TECH ROCHESTER - a “grade 9-14” academic and career program that brings together the best elements of high school, college, and the professional world. The program prepares students for jobs in the Computer Information Technology industry. Students are matched with a business mentor, many of which learned about the opportunity through an existing MCC Corporate College relationship, take college classes, and gain professional work experience during their high school years. After six years, graduates will earn both a New York State Regents diploma and an associate degree from Monroe Community College. P-TECH students have the opportunity to be involved in sports, music, and other extracurricular activities offered in a traditional high school setting, along with strong college and career preparation. Classes began fall 2014 on the Rochester City School District’s Edison Campus, 655 Colfax Street. As students progress in the program, they’ll take courses on the MCC campus and intern at area businesses. P-TECH currently has 106 freshman students enrolled in the program, and boasted a 96% attendance rate in the first 10 weeks of school. Local IT professionals from 11 different companies have volunteered to mentor students.

- Wegmans Food Markets, Inc. - West Irondequoit School District - Laerdal Medical Corporation

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Corporate College

The MCC Corporate College was born as the result of data culled from community employers. We took an innovative approach. Noncredit and credit learning that would power workforce development.

The courses prepare students for career advancement and job opportunities in the Rochester region. Several courses prep participants for certification exams that lead to industry-recognized credentials. Earlier this year, Vice President Joe Biden held up MCC as a model for meaningful collaborations with employers and job training educators. Through public-private partnerships and tailored educational options, MCC allows for diverse learning, sustaining careers, competitive local businesses and a robust local economy. To get a handle on the local skills gap issue, MCC and economic experts, including the Center for Governmental Research, teamed up to document current and projected labor force needs. In less than two years, the MCC Corporate College has: Offered 412 classes. 5,769 enrollments.

The top training categories have been identified as advanced manufacturing, skilled trades and telecommunications. Program options include: IT Certifications – best selection taught by leading experts. Lean Six Sigma – built on the DMAIC philosophy (Define, Measure, Analyze, Improve and Control) behind a successful improvement project.

Business Communications.

Customer Service – improve customer interface at every level.

Leadership – guide and motivate to learn and excel.

Supervisor/Management Development – mentor, manage, interview, hire, retain and lead to succeed. Homeland Security Training – protect and respond, simulated exercises teach confidence and restraint.

Retained 69 subject matter experts. Advanced 248 college credits earned. Assessed an impressive community service impact (in participants): - 1,145 motorcycle safety training. - 1,004 employment opportunities. - 90 inmate education. - 87 youth career skills development.

Personal Development – harness assets; identify options.

Small Business Skills – marketing, IT, business plan, financial plan development.

Sales Training – closing skills and persuasion.

Project Management – how to best run your projects.

Health Care – develop critical customer service, communication and team building skills. Advanced Manufacturing – develop in-demand skills such as geometric dimensioning and tolerancing (GD&T), blueprint reading, and machine math. Skilled Trades – offers training in construction, electrical, sprinkler fitting, plumbing, pipefitting, millwright, welding and OSHA certification.

This past fall, we launched workforceforward.com . The site targets professionals and has online registration capabilities and clearly explains each facet of the MCC Corporate College. The website includes some MCC degree programs and begins to integrate credit and noncredit programing.

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“Because of the education I received at MCC Corporate College, I am now able to help the Hispanic community in two ways: to provide translation services to Spanish- speaking residents and improve their quality of life, and to educate bilingual speakers about the job opportunities in this field so that they can help others. MCC was a very good experience for me.”

— DIANA CASAIS-ALMANZA, who completed the 40-hour medical interpreter course in fall 2013 and was hired immediately as an English-Spanish interpreter.

The clients (businesses) served are many and the breakdown for 2014 is as follows: Number served – 172 total; 58 new (34%);

Another successful venture to meet industry demand – our 360-hour Welding & Fabrication Industry Certificate Program. Developed in partnership with the Rochester Arc & Flame Center in Gates NY, the program has graduated 210 students, and they are currently employed at more than 100 different companies across the nation. Another example involves our contract credit initiative. In some cases, once we partner with an employer, an appropriate menu of our training/educational coursework, credit and noncredit, opens up to their employees. They can earn college credit and develop their skills. This makes academia accessible to some who would never have had the exposure or option otherwise. Staples is a current contract client of MCC Corporate College. Staples employees completed two credit courses in 2014 (Accounting 101 and Public Speaking) and have plans for another credit course in spring 2015 (BUS 208 – Organizational Behavior).

114 repeat (66%). Identified by sector: - 51 Advanced Manufacturing. - 44 Professional Services. - 17 Education. - 10 Contract Staffing. - 10 Health Care. - 10 Nonprofit. - 8 Government. - 5 Telecommunications. - 4 Insurance. - 4 Retail. - 3 Food Processing. - 2 Automotive. - 2 Media. - 1 Energy Services. - 1 Financial Services.

Our funding for the year consisted of $238,337 in subsidized and $1,792,586 in unsubsidized revenues. We are a quantified success and plan on more of the same. Collaborating with employers such as CooperVision and Thermo Fisher Solutions to deliver customized training to employees and our students. MCC Corporate College uses employer input to develop needed curricula. Here’s how it works: After a routine survey of local employers in the advanced manufacturing arena, a strong need for blueprint reading, GD&T and machine math training surfaced. Many of the companies in need could not afford custom training for these skills. MCC Corporate Collage leveraged NYS grant monies to pool the companies together and form one large training program.

Some of our top clients include: Paychex, Inc. University of Rochester Medical Center Unity Health System Harris RF Communications General Motors Components Holding, LLC

Problem resolved. Partnership works on so many levels, in all milieus.

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“This program has opened up a huge career field for me. There are so many facets of machining that I can continually be training and learning new things. My experience in the program has brought back focus for me. I’ve always enjoyed building and creating things, whether in hobby or in work. Now, not only can I have a career in it, but it’s something that I enjoy.”

— MARK STANGL, a Marine Corps veteran who found employment through Rochester Technology and Manufacturing Association after completing the MCC Accelerated Precision Tooling Certificate program.

“We have to let people know. We’re talking long-term careers. We’re talking the new manufacturing economy in the 21st century.” —JOE BIDEN, Vice President of the United States in praising MCC’s approach to meeting Greater Rochester’s current and emerging workforce needs based on local labor market data.

Image is a work of an employee of the Executive Office of the President of the United States, as a work of the U.S. federal government, the image is in the public domain.

Grow Monroe promotes buying local and eating fresh. It also provides opportunities for our ALSI students to gain valuable work experience.

Let’s grow Monroe. The ALSI advocates land use issues, offers marketing education and provides academic instruction for existing and future agribusiness professionals.

Learn more about the Agricultural and Life Science Institute here: www.monroecc.edu/go/agriculture Grow Monroe is a partnership of Monroe County, ALSI and the Monroe County Farm Bureau that provides support to the local farming community. The program also provides an opportunity for students to connect classroom to field to producers by gaining hands-on experience. Farmers benefit from our interest and assistance. Students gain awareness and technical skills.

Skills training is offered in a variety of ways: workshops held at MCC facilities, on-location consultations, webcast seminars, direct television conferences, and training sessions using other innovative technologies and approaches. Recent high school graduates and others interested in entering an agricultural and food related field can study in MCC’s 24-credit certificate program In 2014, we: Launched an Agriculture and Food Studies Certificate – emphasizes food science and business management as well as problem solving and computer expertise. Provided participatory assistance to municipalities, farmers and landowners to promote, protect, and plan for agriculture land use and economic development. Hosted farm owner estate and succession planning workshops. Provided trainings, assistance and interpretations to farmers, landowners, public safety agencies and the Office of Emergency Management, regarding rules, regulations, codes and laws involving agriculture land use and commerce. The ALSI sponsored, award winning documentary, Locally Grown: An Essential Part of Our Economy , continues to make an impact on local television today.

The Grow Monroe program promotes buying local, eating fresh. Partners our ALSI students with Monroe County and the Monroe County Farm Bureau.

Honors and Recognition Awards: MCC’s Agricultural and Life Science Institute’s program was nominated for the Bellwether Award. An annual award that recognizes outstanding practices that are innovative and successfully lead community colleges into the future. It’s an honor just to be nominated.

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The PSTF is a regional emergency training complex for police, fire, and emergency medical personnel. PSTF features state-of-the-art aircraft, burn building, crime scene, firing range, and TEAM/Tac training simulators. The facility includes more than 100,000 square feet of space, and houses several certificate and training programs.

Expansion highlights this year: Additions to the Fire Training/Aircraft Rescue Fire Fighting (ARFF) program include: - A Search and Rescue Collapse Simulator. - Indoor Firefighter Bailout Training Room. - Confined Space Modular Training Simulator. - A revised A.A.S. in Fire Protection Technology. Law Enforcement curriculum and training facilities increased and updated. - Recruited for both fall and spring Town and Village Police Academy. - Improved on-site access. - First hand involvement by local businesses, includes actual 911 employees. - Reality Based Training (RBT) area retrofitted at the PTSF old police academy location. Extensive safety protocol procedures were re-enacted. RBT is the leading law enforcement training venue. - Our facility has been widely accepted by federal, local, and state agencies. - In-Service training options expanded. The Security Guard Training program has been: - Approved by the NYS Division of Criminal Services, Division of Security Guard Training Schools. - Revamped and updated the annual training course.

Emergency Medical Services (EMS) program: - Acquired simulator mannequins - birthing mannequins, and Basic and Advanced Life Support mannequins for EMS and paramedic training. - Conducted mass CPR training at Gates Chili School District in the fall and spring. - Designing a CPR program for high school seniors in response to new state law that CPR must be taught in high school. - Reaccredited by CoAEMSP (Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions). - Acquired an ultrasound machine through funds received in a Strategic Planning Grant ($20,000) for the paramedic program. - Identified as only one of four programs in the United States using ultrasound equipment to teach anatomy and emergency case scenarios. - Purchased a new remote classroom camera with funds received in a Carl D. Perkins Grant. This video camera enables us to reach students located in distant areas.

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The HSMI is a resource for communities and their first responders. Homeland security concerns all citizens and the field grows accordingly. Graduates of our programs will find career opportunities in all levels of government and private sector service.

Highlights of our expansion:

Homeland Security Certificate Program (approved for fall 2015) - develops competency in stress detection, protection and recovery issues in both the private and public sector. Homeland Security A.A.S. degree (fall 2016). Live practice operations. Three rescue exercises performed: - Active Shooter exercise at MCC (June 2014).

- International maritime drill with U.S. and Canadian maritime forces (August 2014). - Hostile action-based scenario at the new Rochester Transit Authority building (November 2014). Community Emergency Response Team (CERT) trained two classes: one in the spring and one in the fall.

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The EDIWS Digital Production team provides a range of services. Everything from video documentaries and creative pieces, to educational assets and digital presentations.

A few of their greatest hits from the past year include:

Dr. Neil deGrasse Tyson, A Day at MCC: a documentary of Dr. Tyson’s visit to MCC as part of the 2014 Visiting Scholars Series. View it here: http://goo.gl/r2BZYK . MCC High-Tech Exploration Night: an exciting promotional piece designed to attract students to the 2015 MCC High-Tech Exploration Night. View it here: http://goo.gl/8dxh9Q .

MCC is Happy: this video represents an incredible cooperative effort created for and celebrating employee recognition. EDIWS Digital Production reached out across the entire college employee community and was delighted at the participation and excitement this partnership created. The enjoyment and passion of those who took part in this endeavor can be seen on the screen. View it here: http://goo.gl/Hlicjo .

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Leadership Team

ECONOMIC DEVELOPMENT AND INNOVATIVE WORKFORCE SERVICES OFFICE OF THE VICE PRESIDENT - Todd M. Oldham , Vice President - Paula Burnside , Executive Secretary to the Vice President - Matthew O’Connor , Assistant Vice President - Lomax R. Campbell , Assistant to the Vice President - Cortney Harris , Director, SUNY T.E.A.M. - William Rotenberg , Director, P-TECH - Kristin Sine-Kinz , Director, Marketing Operations - Teresa Schichler , Manager, Systems and Technologies

STRATEGIC RESOURCE DEVELOPMENT AND GRANT MANAGEMENT - Patricia Williams , Director

AGRICULTURE AND LIFE SCIENCES INSTITUTE - Robert King , Director

CAREER TECHNICAL EDUCATION - Javier Ayala , Dean

CAREER TECHNICAL EDUCATION DEPARTMENT CHAIRPERSONS - Kevin French , Applied Technologies - Matthew Fetzner , Engineering Technologies - Michelle Bartell , Hospitality - Christine Forde , Information and Computer Technologies

MCC CORPORATE COLLEGE/WORKFORCE DEVELOPMENT - Charles Caples , Program Director - James Gertner , Director, Projects and Operations - Ross Micali , Program Manager - Elaine Lyons , Corporate Relations Manager

PUBLIC SAFETY TRAINING FACILITY - Michael Karnes , Dean

HOMELAND SECURITY MANAGEMENT INSTITUTE - John Perrone , Director

In the early days of EDIWS, one of the many ways the Academic Services division supported our newly formed division was by including EDIWS in their annual report.

We truly appreciate their continued support, as well as that of the entire College.

Economic & Workforce Development Center 1057 East Henrietta Road, Suite 100 Rochester, New York 14623 Phone: 585.292.3770

Inspiring every day.