Measuring Middle-Skills Gaps within the Finger Lakes Regional Economy

TRAVEL & TOURISM

The Rochester and Finger Lakes region hosts more than one hundred festivals and events annually. People who work in travel and tourism have a passion for travel and a commitment to helping other travelers make the most of their holiday. They transport people to new places, assist with accommodations and help with sightseeing and activities. The jobs include travel agents, tour operators, reservations consultants, hotel staff and a variety of executive positions. To become a professional in the travel and tourism industry, one needs to be qualified for at least entry-level positions in tour companies, travel agencies, tourism bureaus, cruise lines, car rental companies, and hotels. Travel and tourism professionals understand the interrelationships of all manner of travel suppliers, analyze and compare various cruise line companies, demonstrate fundamental computer entries on airline reservation systems, compare the procedures and security protocols for any two or more airline companies domestic or foreign, identify reliable sources of medical and safety information, and know what kind of documentation is required for clients traveling internationally.

HOSPITALITY & TOURISM