Measuring Middle-Skills Gaps within the Finger Lakes Regional Economy

COMPUTER INFORMATION SYSTEMS

In today’s global marketplace, information is viewed as a strategic asset. Computer information systems occupations include technical support specialists, help desk technicians, and customer service support associates. Employees in this field need an understanding of programming, networks, and databases, as well as basic knowledge of business fundamentals such as accounting, marketing, economics and management. Employment of computer support specialists is projected to grow faster than the average for most occupations. More support services will be needed as organizations upgrade their computer equipment and software in the years to come.

INFORMATION & COMPUTER TECHNOLOGY