Rochester Area Skill Needs Assessment and Business Climate Survey, May 2014

Rochester Area Skill Needs Assessment and Business Climate Survey iv

T ABLE OF C ONTENTS Purpose ..................................................................................................................................... i Summary .................................................................................................................................. ii Key Findings ........................................................................................................................................... ii Acknowledgements ................................................................................................................................iii Table of Contents.....................................................................................................................iv Introduction.............................................................................................................................. 1 The Middle-Skills Gap ............................................................................................................................ 1 Finger Lakes’ Middle-Skills Workers ...................................................................................................... 1 Methodology............................................................................................................................. 2 Data Collection ....................................................................................................................................... 3 Respondent Profile ................................................................................................................................. 3 Findings.................................................................................................................................... 4 Business Climate .................................................................................................................................... 4 Employment............................................................................................................................................ 8 Chronically Difficult to Fill Positions........................................................................................................ 9 How many positions are chronically difficult to fill?.......................................................................... 9 Which occupations are in short supply? .......................................................................................... 9 All Respondents ........................................................................................................................ 9 Health Care Respondents ....................................................................................................... 11 What training is required for these positions?................................................................................ 11 What are firms doing to fill the positions? ...................................................................................... 14 Could the skills gap be the result of not enough pay? ................................................................... 14 How are firms affected by this problem?........................................................................................ 15 Employee Training - Health Care Related Only ................................................................................... 16 Who provides training? .................................................................................................................. 16 What subject does the training cover?........................................................................................... 16 In what setting was the training provided?..................................................................................... 17 What is the preferred training setting? ........................................................................................... 18 Appendix .................................................................................................................................19 Survey Result Tables ........................................................................................................................... 19 Health Care Related Respondents Only .............................................................................................. 32 Survey Instrument................................................................................................................................. 52 Rochester Business Index.................................................................................................................... 64

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