Rochester Area Skill Needs Assessment and Business Climate Survey, May 2014

Rochester Area Skill Needs Assessment and Business Climate Survey 59

Technology (3) Electronic Health Records (4) Medical Billing & Coding (5)

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HIPAA compliance (6)

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Supervisory/Management (7)

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Quality (8)

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Problem solving/decision making (9)

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Leadership (10)

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Sales (11)

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Customer Service (12)

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Safety (13)

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Other (14)

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Q20 How often did your organization use the following settings for formal training? All of the time (1) Often (2) Sometimes (3) Rarely (4)

Never (5)

On-site classroom with trained leader (1) Individual instruction, computer- aided: On-line (2)

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Individual instruction,

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Monroe Community College Center for Governmental Research Rochester Business Journal