TechHire Needs Assessment: Information & Computer Technologies Occupational Survey Analysis, June 2016

Table 2

Respondents

Arts, Entertainment, or Recreation

1 8 1 4 1 3 4 1 3 3 1 7

2%

Business Services

13%

Construction

2% 7% 2% 5% 7% 2% 5% 5% 2%

Educational Services

Fabricated Metal Products/Tooling & Machining

Food Manufacturing/Food Processing

Health Care

Information/Information Technology

11

18%

Machinery Manufacturing Optics/Imaging/Photonics

Scientific & Technical Services Transportation/Warehousing

Other Manufacturing

11% 23%

Other*

14 62

100%

Total

*These were: Business Services, Manufacturing, Communications/Telecommunications, Electrical Utility Contractor, Engineering/Software, Legal, Media/Newspapers, non-profit, Non-Profit Human Services, Optics Mfg. & Other Mfg., Retail, and Telecommunications/Mobile Technology

Findings

Outsourcing of IT functions

An important issue in the IT domain concerns outsourcing of IT support. One question that addressed this area of concern asked respondents how many of their employees in the local region provide IT support to their business. About one in sixteen outsource their IT function completely, while one in every five uses a combination of outsourcing and internal employees. The vast majority, about 7 out of 10, have their own employees handle all their IT support and about 1 in 5 partially outsource. Less than 10% outsource their IT support completely.

Economic & Workforce Development Center, Monroe Community College Page 6