Future of the Technician Workforce Study

Credentials and Requirements: Human Resources and Professional Services

EXISTING CREDENTIALS Certificates/Certifications:  Society for Human Resource (SHRM)

FUTURE CREDENTIALS Certificates/Certifications:  Leadership certification

 Cybersecurity: Certified Information Systems Security Professional (CISSP); Certified Cloud Security Professional (CCSP)  Communications certification (multiple)  Certified Professional Behavioral Analyst (offered by DISC/PI)  Change management and compliance  Project Management Professional (PMP)/ Certified Associate in Project Management (CAPM)  Talent acquisition workforce certification (i.e., Strategic Talent Acquisition [STA] Certification)  Certifications for training professionals Other skills/credentials:  Augmented reality  Credentials for evolving and introducing policies, practices, and workforce for i4.0 technologies  Critical thinking  Diversity and inclusion  Google customer service credentials  Industry-specific credentials  ISO/OSHA compliance  Lean training  Legal compliance

Professional in Human Resources; Society for Human Resource Senior Certified Professional (SHRM-SCP)  Certified HIPAA Privacy Expert (CHPE); Certified HIPAA Privacy Associate (CHPA)  Project Management Professional (PMP)/ Certified Associate in Project Management (CAPM)  Lean Manufacturing, Six Sigma (Lean, Black Belt, Green Belt)  Certified Diversity Professional (CDP); Certified Diversity and Inclusion (D&I) Practitioner  Physical Security Professional (PSP) Other skills/credentials:  Apprenticeships, prior training  GED/HS Diploma  Human resource management (HRM); people management  Interpersonal skill building  Leadership  Legal compliance  Myers-Briggs Type Indicator (MBTI); Emotional Quotient Inventory (EQ-i)  Pre-testing (math, decision-making)

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