MCC Workforce Symposium: The Future of the Technician Workforce Study

• What are the primary transformative technologies that are changing or likely to change the way your business or sector operates in the next 5-10 years? • How are these transformative technologies likely to affect your business ? • What are the major competitive or business reasons for adopting these technologies? • How are these transformative technologies likely to change the role that technicians play in your operations over the next 5-10 years? • What knowledge, skillsets, competencies, and/or abilities are most needed for your technicians in light of these transformative technologies that you are planning or are in the process of adopting in your operations? • Are you presently able to hire or promote within an adequate number of skilled and experienced technicians in the local market? • What soft / employability skills will be most needed? • How is this likely to be impacted with wider deployment of Industry 4.0 technologies in your workplace?

Guiding Questions: Impacts on Business Operations and Technicians