Rochester Area Skill Needs Assessment and Business Climate Survey, May 2014

Rochester Area Skill Needs Assessment and Business Climate Survey 15

the respondent firms. This explains why small firms are more likely to indicate that they have “persistently unfilled positions.”

Chart 20

How Much More Pay is Needed? - All Respondents

More than 50% 3%

20-50% 29%

Up to 20% 68%

How are firms affected by this problem? The survey suggests two strategies employed by firms in dealing with chronically unfilled positions: 1) to provide training to existing workers that lack the required skill set; 2) pay overtime to existing employees that possess the skills needed to do business. Respondents indicated that it hadn’t been necessary to delay worker retirement, and 57% indicated never needing to turn down business.

Chart 21

What's the Impact? - All Respondents

0% 10% 20% 30% 40% 50% 60% 70%

Turn Down Business

Extend Delivery Schedule

Pay Overtime Retain Retirees

Train Existing (Internal)

Train Existing (Contract)

Often Rarely Never

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