Rochester Area Skill Needs Assessment and Business Climate Survey, May 2014

Rochester Area Skill Needs Assessment and Business Climate Survey 39

Was sales training given?

December 2013

Respondents

Yes

No

Total*

22

27%

73%

Size Breakout 50 & Under

11

27% 33%

73% 67%

51 to 100 101 to 500

3 2 4 2

0% 0%

100% 100%

>500

Unknown Size

100%

0%

Health Care Related

22

27%

73%

How was sales training delivered?

December 2013

Respondents Internal Staff Contract Trainer

Total*

5

80%

20%

Size Breakout 50 & Under

3 1 0 0 1 5

67%

33%

51 to 100 101 to 500

100%

0%

N/A N/A

N/A N/A

>500

Unknown Size

100%

0%

Health Care Related

80%

20%

Was customer service training given?

December 2013

Respondents

Yes

No

Total*

25

76%

24%

Size Breakout 50 & Under

13

69%

31%

51 to 100 101 to 500

3 2 5 2

100% 100%

0% 0%

>500

80% 50% 76%

20% 50% 24%

Unknown Size

Health Care Related

25

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