Economic & Workforce Development Center: Impact Report 2017-19

Impact Report 2017-19 DEVELOPING WORKERS. SERVING INDUSTRY. Supporting the region.

TABLE OF CONTENTS

VICE PRESIDENT’S OFFICE: ACHIEVING ECONOMIC IMPACT Vice President’s Letter How We Create the 21st Century Worker

EMPOWERING WORKERS AND ENRICHING THE FINGER LAKES ECONOMY

2 3 5

20 21

Certified Nurse Assistant

Career Center and Education to Employment

Middle-Skills Bridge Program 21 Ralph C. Wilson Foundation Award Funds MCC Career Technical Education Pathways System Project 22 Agriculture Life Sciences Institute 23 Learning and Development Solutions 24 Campus Events 25

By the Numbers

FEATURED HIGHLIGHTS Future of the Technician Workforce Study MCC Recognized by the Aspen Institute Finger Lakes Workforce Development Center LadderzUP: go in a new direction, up. Finger Lakes Youth Apprenticeship Program HELPING K-12 STUDENTS EXPLORE PATHWAYS TO CAREER SUCCESS Pathways in Technology Early College High School (P-TECH) PROGRAMS THAT BUILD CAREERS Summer TAM Slam Automotive Technician and Education Network (T-TEN) Program MCC Optical Technologies Awarded $4.4 Million Hospitality Management Program Homeland Security Management Institute — Emergency Medical Services (EMS) — Fire Protection Technology (FPT) Program — Law Enforcement (In-Service Training) — Law Enforcement (Police Recruits) — Security Guard Training Program Public Safety Training Facility SkillBuild Program (Mobile Labs) MCC Career Coach Secondary Partnerships for Vocational Technical Education

6 7

8

9

10

FUNDS THAT FUEL OUR STRATEGIES

26 27

Carl D. Perkins Grant

Grants Development and Management

— New 2017-2019 Awards — Continuing Awards

11 12 12

28

America’s Promise Grant

LEADERSHIP TEAM: WORKING TOGETHER

13

29

14

15

16 17 17 19

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VICE PRESIDENT’S OFFICE: ACHIEVING ECONOMIC IMPACT

DEAR COLLEAGUES AND STUDENTS: The pace of change has quickened within business and industry and this requires new ways of thinking about how workforce development is conducted. In alignment with these changes, MCC is investing in new models for workforce and career education. Some of our significant achievements have involved securing major investments for several innovative activities, projects and partnerships focused on strengthening the pipeline of future workers and supporting the upskilling of the incumbent workforce in the Finger Lakes region. Competitive grants and private funds. The Ralph C. Wilson, Jr. Foundation has funded a MCC pilot project to create an integrated Career Technical Education Pathways System. The system envisages a continuum of education services and labor linked secondary, non-credit programing, and postsecondary pathways to associate degrees. This framework will enable individuals to progress through a modular system of postsecondary credentials built one upon another, leading to both degree credentials and active placement within a relevant industry. The Defense Engineering Education Program in Optics (DEEP OPS) has awarded MCC $4.4 million to strengthen and expand the national precision optics workforce. This project is designed to extensively enhance precision optics technician training with innovative approaches that meet the needs of the optics industry and students; increase the number and diversity of optics technicians nationwide; and establish opportunities for student and faculty engagement with the optics industry. This award represents the latest substantial multi-year partnership by industry and faculty in MCC’s historic optics program. Public-Public partnership. We formed a public-public partnership between MCC and Monroe County’s Industrial Development Agency, Imagine Monroe. This unique program has leveraged funding from the county to create and implement industry-focused job training and workforce education leading to certifications and other professional credentials. The funding provides an economic incentive for businesses who are in need of trained workers, and supported students who might not otherwise been able to afford such training. In the first two years, over 800 individuals have been trained through this MCC/Monroe County partnership . New program areas and services. To meet a growing need for apprenticeship programs and new approaches to instruction, we have invested in a new program director to focus on curriculum development and apprenticeship programing. The director will create more modularized curriculum supporting our local career pathways, and students interested in pursuing an expanded offering of apprenticeable careers. We also created a new program area focused on entry level health care including the hiring of a new program director. This initiative within its first year, has trained and placed nearly 200 individuals within our local health care community. As one of the largest employment sectors, the health care industry provides several entry points for those seeking a new career. Over the next two years, we will be seeking to further develop additional fast track options for training and placement into these growing opportunities. Understanding that workforce development goes beyond just instruction , we have established a new Education to Employment function within the division and have incorporated the Career Services Office of MCC under the division’s oversight. Why? Because integrating active job placement, as well as paid work- based learning opportunities, directly into credit and non-credit programming represents 21st Century workforce development in support of students’ career and economic goals. This practice is so important we have established a goal to have active internship opportunities embedded within over 30% of division programming by 2022. Keeping pace with the changing workplace. The last 8 years of work will come together in early 2022 when we open a new workforce center – the Finger Lakes Workforce Development Center (FWD Center). This new facility will provide highly flexible career and apprenticeship training in support of the incumbent workforce, early college high school programming and career change needs of the regional workforce. Our focus at the FWD Center will be upskilling and retraining residents and workers for the proliferation of smart technologies that are transforming our high-tech workplaces. These technologies include robotics, automation, augmented reality and artificial intelligence as well as a dedicated floor to support skilled trades apprenticeship. As we enter the ninth year since the creation of the Economic Development and Innovative Workforce Services division, we look forward to further investing in new ways of serving our community and moving our workforce forward. Sincerely,

MCC IS WORKING TO INVEST IN NEW MODELS AND PARTNERSHIPS THAT ENABLE A BETTER RESPONSE TO THE CHANGING WORKFORCE

NEEDS OF INDUSTRY.

Todd M. Oldham, M.B.A., Ed. D. VICE PRESIDENT | Economic Development, Workforce and Career Technical Education

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How do we create the 21st CenturyWorker? AN INNOVATIVE APPROACH, WITH AN INTEGRATED TEAM.

Flexible Credit and Non-credit Programming

Labor Market Measurement and Analysis

-Career Technical Education: Applied Technologies Engineering Technologies Hospitality Management -Agriculture Life Sciences Institute -Corporate College

-Thought Leader -State Awards -Private Foundations

-Workforce Development -Secondary Partnerships

Economic & Workforce Development Center MONR O E C OMMUN I T Y C O L L E G E

Strategic Grants Development

Industry Engagement

-Community Partnership -Advisory Boards -Career Services & Education to Employment -Custom Training -Secondary Partnerships -Sponsored Research

-Federal Awards -State Awards -Private Foundations

We create a qualified 21st Century worker, faster . With higher success rates for employers. Everyone benefits and our economy thrives . Together we move our communities’ workforce forward .

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By theNumbers TRACKING PERFORMANCE, AND RESPONDING TO RESULTS, IMPROVES OUTCOMES.

Corporate College Academic Year 2018 - 2019 Number of employers served

195 total

Courses delivered 433 TOTAL ENROLLMENTS 4,568

Number of Employers Served by Top 5 Industry Sectors Advanced Manufacturing

81 39 18 13

Professional Services

Skilled Trades Health Care Government

9

Grants Development and Management. 2018-19 Awards by Type Source Amount Federal $3,827,265 State $893,013 Local $1,553,909 Private $302,254 TOTAL $6,576,441

Academic Programs. Headcount for Fall 2019. FALL 2019 Public Safety Training Homeland Security Career Technical Education Agriculture Life Sciences TOTAL

1,414

Faculty and Staff. Numbers as of Fall 2019. Full-time Faculty

31 78 41 13

Adjunct Faculty

Professional Staff & Technical Assistants

Support Staff Administration

3

Other - Tutors, PT Hourly, Student Aides

46

TOTAL

212

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FEATUREDHIGHLIGHTS Future of the TechnicianWorkforce Study:

WorkforceDevelopment Strategic PlanningWorkshop. OVER 100 INDUSTRY PROFESSIONALS CONVENED TO DISCUSS THE FUTURE OF WORK. In November 2019, the MCC Economic and Workforce Development Center conducted seventeen focus groups targeted to industry professionals from across the Finger Lakes Region. The focus groups were held at the Wegmans Conference Center and are part of a study related to the Career Pathway Systems project, which was funded by a $1.5 million grant from the Ralph C. Wilson, Jr. Foundation. Over 100 industry professionals representing IT, health care, advanced manufacturing and skilled trades sectors attended. The results of the input gathered during these sessions will be released in a report to the community in early 2020. The Economic and Workforce Development Center is also planning to convene a follow-up session to discuss the findings and to propose ways MCC and the greater workforce community can better prepare residents for in-demand technical careers involving rapidly emerging smart technologies.

Impact: Availability of a comprehensive report to serve as a regional workforce development road map as it relates to Industry 4.0 and inform programming and facility design of the Finger Lakes Workforce Development Center.

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MCCRecognized by the Aspen Institute as aNational Model forWorkforceDevelopment. THE ECONOMIC AND WORKFORCE DEVELOPMENT CENTER CONTINUES TO MAKE LABOR MARKET DATA ACTIONABLE. When the Aspen Institute’s College Excellence Program wanted to do a deep dive into workforce development programs at community colleges, their researchers selected six colleges from across the United States to visit, MCC being one of them. Their research is captured in The Workforce Playbook, a Community College Guide to Delivering Excellent Career and Technical Education , released in June 2019. The publication cites MCC and five other community colleges as national models for best practices in workforce development. It is a practical guide with the goal of improving community colleges’ effectiveness in delivering talent for communities and enabling social mobility for students. The Playbook uses concrete examples from the six identified high-performing community colleges to offer specific guidance about what colleges can do to build more effective workforce programs. That MCC was identified among the most effective community colleges in terms of preparing the workforce is a testament to our data- and partnership-driven approach. Aspen researchers chose to highlight our work in: • identifying regional talent gaps and using that information to develop and market programs; • helping employers understand the market for the kind of employees they seek; • partnership with the Rochester City School District that resulted in a P-TECH program and made it possible for students to graduate with a high school diploma and an associates degree in information technology; • leveraging of technology to support and manage its relationships with employers in a business-friendly way; • approach to meet workforce needs that changed when the local economy shifted from the “Big Three” to many small and mid-sized companies, specifically citing the Monroe County-MCC LadderzUP partnership and the College’s role as an industry convener; and • strategic labor market informed data usage to better understand where to make program investments that result in a larger pool of skilled workers that are most needed by industry.

Impact: Sharing of our labor market informed approach to workforce development with thousands of community college peers across the country which enables duplication of best practice and innovative thinking.

To read the full report, visit https://highered.aspeninstitute.org/labor-market/ .

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New Finger Lakes Workforce Development Center Coming to MCC Downtown Campus A NEW HOME FOR COHORT-BASED CURRICULA.

The 50,000-square-foot, state-of-the-art center which is in development will be housed on the fifth and sixth floors of the MCC downtown campus, in currently undeveloped space. The new Center will support a catalog of short-term and accelerated training programs in support of technology-oriented careers centered on emergent smart technologies and Industry 4.0 skill sets. Fast-track, industry-driven education and training will enable individuals of all ages to earn stackable credentials and progress toward an associate degree. Training opportunities will include programs in mechatronic systems, automation and robotics, industrial internet of things, and skilled trade technologies. A portion of the dedicated space will be also used to support an expanded catalog of apprenticeship training and active placement and career services for students.

Housed in flexible learning spaces outfitted with cutting-edge training equipment, the Finger Lakes Workforce Development Center (FWD Center) will allow MCC to respond more rapidly to high-demand, high-tech fields, creating programs that meet the evolving needs of the region’s industry in the years to come. The Center will also facilitate partnerships by being accessible to other regional entities that want to leverage the facility for their own programs. Design and construction of the proposed center will be managed by Monroe County, and paid for by $11.4 million in funding from SUNY and New York state. The Center is scheduled to begin operations in January 2022.

Impact: The Finger Lakes Workforce Development Center will train and upskill over 2,500 residents and incumbent workers for skill-based and technical positions within the first five years of its operation.

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GO IN A NEW DIRECTION, UP. Monroe Community College has earned a reputation as a leader in workforce education in the Upstate New York region. The college’s LadderzUP project, a public-public partnership between MCC’s Economic and Workforce Development Center and Monroe County (county seat for Rochester, N.Y.), offers workforce training that links county funding to college educational resources to address persistently difficult to fill positions in industry and provides access to short cycle and accelerated educational programs for individuals seeking a new career. The LadderzUP partnership provides a conceptual framework for rethinking how regional workforce development strategy can be achieved by leveraging flexible, unstructured financial assistance from the county, coupled with the college’s ability to build and administer both industry-focused academic and non-credit curricula to rapidly respond to the needs of local businesses. job-oriented training for students who range from recent high school graduates to employed individuals seeking to upskill their professional education. The alignment of MCC and Monroe County ensures that the training programs available through this partnership are informed by an understanding of the economic development strategy of the region and the workforce needs of Upstate New York’s business community. Read a full LadderzUP report at: workforceforward.com/LadderzUPreport . The result of the LadderzUP partnership has been improved employment opportunities within Monroe County through financially accessible,

Impact: The partnership has exceeded expectations: in just over two years the program has trained 807 individuals, and impacted 41 businesses.

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Finger Lakes Youth Apprenticeship Program MAKING AN IMPACT ON THE SKILLED LABOR SHORTAGE.

The Finger Lakes Youth Apprenticeship Program is a collaborative effort between Monroe Community College and the Rochester Technology and Manufacturing Association (RTMA) to promote and grow career opportunities through secondary pathways and New York State registered Apprenticeship programs. One objective is to expose high school students to exciting careers in advanced manufacturing through apprenticeships and linking them to college programs at MCC. In the inaugural year, 2019, the program reached over 300 career technical education focused high school students representing over 30 school districts. Students in the program will link dual enrollment college credit to pathways in academic programs at MCC and apply them toward a New York State Apprenticeship program if they enter one upon graduation. Edison Career and Technology High School, Monroe One and Monroe II BOCES participated in the first ever matching day event on December 2, 2019 with 53 students interviewing and 13 companies commiting to sponsor the program. On December 18, 2019 the Orleans-Niagara Technical Educational Center hosted a matching day event that linked 14 high school seniors with 7 companies in the western part of the Finger Lakes Region. Multiple events are planned for late January 2020 where youth apprentices are able to officially join a sponsoring company for a paid co-op or job shadow experience. In total, the program has approved over 110 students for participation, and seeks to expand the program into traditional high schools in the next academic year. We would like to replicate this model in other industry sectors such as IT and skilled trades. Impact: Increased dual enrollment opportunities for secondary students to complete up to 15 college credits before graduation, as well as greater access to work-based learning thanks to the more than 20 company sponsors of the program.

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HELPING K-12 STUDENTS EXPLORE PATHWAYS TO CAREER SUCCESS

Pathways in Technology Early College High School HIGH SCHOOL STUDENTS GET A JUMP START ON CAREER PREPARATION.

P-TECH represents the strengthening of secondary and post-secondary educational partnerships. Through college and industry partnerships, it connects high school, college and work. Our P-TECH program plots a new map for college

and career readiness and success. Over the past two years our: • population has grown to 280 P-TECH students in grades 9-11; • attendance rate has consistently been 92% or higher; • freshmen students all participate in group mentoring from local businesses and organizations; • sophomore students all participate in job shadowing with local IT companies; and • 78 current juniors have already earned 3 or more college credits toward their degrees.

Impact: Enrollment is up to 280 P-TECH students in grades 9-11, and 78 current high school juniors have earned 3 or more college credits.

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BRINGING CAREER EXPLORATION INTO THE COMMUNITY.

ONLINE CAREER EXPLORATION.

MCC Career Coach is a free, web-based, career exploration and planning resource ( careercoach.monroecc.edu ). Through this resource, individuals learn about careers and also walk away with a clear understanding of the education needed to pursue the career, as well as realistic expectations regarding job opportunities and salary. Data for all of New York State is accessible, so exploration is not limited to the Finger Lakes Region.

Our three mobile labs are designed to expose K-12 students to STEM careers by bringing age-appropriate, hands-on activities directly to the students. There are two labs for advanced manufacturing careers and one lab for health careers. The advanced manufacturing mobile labs are used by the Boy Scouts of America at Camp Babcock Hovey in the summer and throughout the year to support scouting programs and STEM activities. The health careers mobile lab is placed at MCC’s Public Safety Training Facility to promote emergency response careers and dual enrollment opportunities. Impact: In 2019, the SkillBuild Mobile Labs exposed over 1,300 individuals, ranging from grade 3 all the way up to adults, to advanced manufacturing or health related careers.

Impact: MCC Career Coach has netted almost 10,000 visits online in the last 6 months.

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Secondary Partnerships for Vocational Technical Education STUDENTS EARN HIGH SCHOOL AND COLLEGE CREDIT ON THE WAY TO A TECHNICAL CAREER.

Through this program, high school students are able to enroll in MCC courses while attending high school. The Economic Development and Innovative Workforce Services division has partnered with area school districts to offer courses in precision machining, engineering, hospitality, information technologies and more. Two local charter schools for young men, Vertus and University Preparatory (U Prep), added our career technical education pathways to their curriculum. Vertus started by enrolling a small group of students in the precision machining program at the Applied Technologies Center. U Prep has opted for a similar pathway.

Impact: The number of students participating in Economic Development and Innovative Workforce Services division dual enrollment programs include hundreds of students across the region in a variety of programs.

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PROGRAMS THAT BUILD CAREERS

School of Applied Sciences & Technologies

The School of Applied Sciences and Technologies at MCC is part of the Economic Development and Innovative Workforce Services division. The school includes the following program areas:

Career Technical Education:

Public Safety Training Facility:

Automotive Technologies Construction Technologies

Emergency Medical Services

Fire and Rescue

Electronic Engineering Technologies Heating, Ventilation & Air Conditioning

Law Enforcement/In-Service

Law Enforcement/Recruit Homeland Security Management Institute NYS Division of Criminal Justice Services Hospitality Management Security Officers

Information & Computer Technologies Mechanical Engineering Technologies Optical Technologies Precision Tooling & Machining Solar Thermal Technologies The following are some selected program highlights.

Summer TAMSlam HIGH SCHOOL STUDENTS GAIN CRITICAL MACHINING SKILLS IN THE SUMMER.

The Summer TAM (tooling and machining) Slam, sponsored by the Ralph C. Wilson Foundation, took place in July 2019. This 2-week training course for area high school students with machining experience focused on an assembly project. The project was designed to expose students to theory and practical applications in machining. Also, a variety of materials were used in the project to provide students with experience using precious metals and understanding their differing properties. With very little room for error, the project required that all machined surfaces be within .005 of an inch tolerance. If not, students would be unable to assemble a functional piece. The project paved the way for the students to learn new technologies that closely relate to professional

level quality assurance and engineering concepts. Students in the program used vertical mills, lathes and other shop equipment, and were required to work from a set of industry blueprints. Additionally, students toured local advanced manufacturing companies like Sydor Optics and The Outdoor Group at the end of each week. Students received 3 college credits at MCC for this experience. Impact: Provided non-traditional students with greater access to academic degrees and certificates.

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MCC’s Automotive students have the ability to earn certifications and industry credentials with the General Motors ASEP, Toyota T-TEN, and Suburu University Certifications through its Multi-Manufacterer Apprentice program. MCC Automotive Programs MCC PROVIDES WORLD-CLASS AUTOMOTIVE TRAINING – HANDS-ON AND IN THE CLASSROOM.

The Rochester Automobile Dealers Association performed a dealer needs analysis for skilled technicians in the Rochester area and it found that the demand for students in automotive programs is extremely high with an estimated 360 open positions for trained automotive service technicians. MCC is helping to fill those technician positions. Impact: MCC is the only provider of training for the GM ASEP and Toyota T-TEN in the Finger Lakes Region. According to the Rochester Automobile Dealers Association, the demand for skilled technicians in the Rochester area is estimated at 360 open positions.

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MCC Optical Technologies ProgramAwarded $4.4million from the Defense Engineering Education Program in Optics. POISED TO MEET THE NATIONAL NEED FOR SKILLED OPTICS TECHNICIANS. The Department of Defense precision optical systems supply chain is facing a crisis. Manufacturing innovation in the sector is lagging in the face of increased competition from overseas and a shortage of research and development investment. Major technical innovations that enable our nation to maintain its advantage in this industry come from small companies in an increasingly fragile market. MCC is the nation’s only community college awarding associate degrees in precision optics, and there aren’t enough precision optics graduates to meet the annual demand. And the demand for precision optics technicians is far greater when the entire United States optics industry is taken into account. To meet the growing demand for skilled optics technicians, MCC’s Optical Systems Technology program is partnering with the Defense Engineering Education Program in Optics (DEEP OPS) to increase the national optics workforce. The DEEP OPS program will strengthen and expand the national precision optics workforce to ensure technological superiority for the Department of Defense. This project will extensively enhance precision optics technician training with innovative approaches that meet the needs of the optics industry and students, increase the number and diversity of optics technicians nationwide, and establish opportunities for student and faculty engagement with the optics industry. Recruitment and outreach activities will target historically underrepresented populations, specifically women, members of minority groups, veterans, and individuals with disabilities. By expanding awareness of optics through presentations to high school students, teachers, school counselors, and parents, more students will recognize the opportunities to join an exciting, growing field and upon completion of the precision optics program will help fill the technician level workforce gap that currently exists. Impact: During its initial three-year period, this program will impact a minimum of 3,000 high school students, college students, apprentices, and incumbent workers and will provide professional development to 35 high school teachers and 6 MCC faculty. DEEP OPS will establish 150 apprenticeships and 30 industry sponsors.

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Hospitality Management Program STUDENT-RUN RESTAURANT, FOOD FOR THOUGHT, FOR CAREER HUNGRY STUDENTS.

MCC hospitality management program’s student-run restaurant, Food for Thought, is an instructional laboratory for FSA 203 Culinary Arts II: Advanced Food Preparation, and HSP 102 Hospitality Service students. This is a place to learn the culinary arts—from menu to table, from server to management. The student staffers work and run the restaurant under the supervision of course instructors. They serve customers from MCC (faculty, staff and students) as well as outside customers. Some Food for Thought restaurant fast facts are as follows: • Food for Thought hosts an average of 40 guests per day during regular restaurant operational hours; • hospitality students are trained to use current restaurant technology applications; • high school group tours through the restaurant and dining area are welcome; and • hospitality students work with departments across campus to cater special events (on a limited basis). Impact: This real-life experience and pressure gives students the opportunity to hone their skills, and apply what they’ve learned in their cooking and hospitality classes.

Homeland Security Management Institute (HSMI) EXPERT HOMELAND SECURITY TRAINING.

For over 15 years HSMI has provided training to public and private employees in the region – acquiring the skills to prevent or respond to an active shooter situation or a catastrophic emergency including a terrorist attack. HSMI offers two academic programs in Homeland Security, a certificate and an applied science degree. Our programs provide students with the knowledge and skills needed to provide vital prevention and protection services to our country and community. Accomplishments from the past two years include: • Students in the Homeland Security AS degree program now have several SUNY and private college transfer options and a 2+2 program to choose from within New York State. • Conducted numerous training seminars and conferences to include Active Shooter, Social Media, Financial Terrorism Investigations, Cyber Awareness, and The Threat of Terrorism. Attendees came from companies, organizations and educational institutions in the Greater Rochester, Monroe County and Western New York regions.

Impact: Since 2017, there have been 88 students enrolled in MCC’s Homeland Security programs.

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MCC Public Safety Training Facility (PSTF) TRAINING FIRST RESPONDERS FOR THE NEXT GENERATION.

The PSTF is a regional, state-of-the-art, emergency training complex for police, fire, and emergency medical personnel. We offer aircraft, burn building, crime scene, firing range and TEAM/TAC training simulators that cover more than 100,000 square feet of space. The training complex houses several degree, certificate and training programs.

Emergency Medical Services (EMS) Program: • Graduated NYS certified paramedics who are immediately ready to perform as EMS providers for area ambulance and fire services. • Provided opportunities for high school graduates to gain entry-level experience in the health care industry as basic EMTs. • Accredited by the Commission on Accreditation of Allied Health Education Programs upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions. • Acquired iSIMULATE monitor units to infuse a more realistic learning and clinical environment. • Conducts community CPR classes each year. • Offers support and training to local EMS, fire, and law enforcement agencies for Certified First Responder (CFR), Emergency Medical Technicians (EMT), and First Aid. • Redeveloped the paramedic program in 2018 and graduated the first class in August 2019. • Awarded a Xerox STEM grant for a capital improvment project to upgrade the EMS lab into a SMART classroom. Fire Protection Technology (FPT) Program: • Graduated its first class of Public Safety Communications A.A.S. degree seekers. • Continuing to cross-train Fire and EMS teams. • Re-imagined and implemented innovative classroom technology. Law Enforcement (In-Service Training) Program: • Trained more than 10,000 law enforcement personnel from throughout the northeastern US in various topics and specialty skills (Sept. 2017 - Dec. 2019) • Trained more than 700 law enforcement personnel from across New York State to be police instructors and begin training their own agencies (Sept. 2017 - Dec. 2019). • Co-hosted the National Police of Scotland in a weeklong kidnapping investigation course; the first of its kind in the United States. Other participants includes several local agencies, the FBI (Rochester, Buffalo, NYC and Dallas offices), New York State Police, Ontario Provincial Police, and Royal Canadian Mounted Police.

• Took a lead role in the design and implementation of training programs required by New York State’s Division of Criminal Justice Services. Programs included the use of force, defensive tactics, fundamental crisis intervention skills for law enforcement, and officer wellness. Law Enforcement (Police Recruits) Academy Program: • Four police academies that trained 143 recruits. • Two corrections officer academies with a total of 69 recruits. • Two University of Rochester public safety officer academies with a total of 40 recruits. • One probation officer academy with 20 recruits. • One special peace officer academy that trained 21 officers. • Implemented a multitude of new Division of Criminal Justice Services (DCJS) mandates. • Added Blue Courage program, and Below 100 to police recruit curriculum. • Added MCC grant-funded defensive tactics equipment for all recruits. • Added a new defensive tactics simulator for all recruits. Security Guard Training Program: • Approved by the NYS Division of Criminal Services, Office of Public Safety, Security Guard program since 1992. • Updated courses to reflect current security guard related topics, and university related topics.

Impact: Trained more than 10,000 law enforcement personnel from

throughout the northeastern US from September 2017 to December 2019.

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EMPOWERINGWORKERS AND ENRICHING THE FINGER LAKES ECONOMY

Certified Nurse Assistant GETTING IN TO THE FAST GROWING FIELD OF HEALTH CARE.

The Economic and Workforce Development Center offers a comprehensive Certified Nurse Assistant Training and Development program. The program has been designed to meet and overcome the health care industry’s constantly changing workforce needs, and integrate professional development, networking, and student support. Program sponsors include: LadderzUP, HPOG/ABC, NY Inspire project, RochesterWorks, Access-VR, and SWFI. Some of our students are employed by partners who have committed to providing wages while attending the 5 ½ week program. Students are able to concentrate on building skills and becoming the best caregiver they can while working toward a more financially sustainable future. Partner employers include: The Friendly Home, St. Ann’s Community, Monroe Community Hospital, and The Highlands. Impact: 215 students enrolled.

95% completed the program, passed the NYS certified nurse exam, and have been hired full time.

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Combining MCC Career Center and the EDIWS Education to Employment Area ADVANCING CAREER ADVISING AND JOB PLACEMENT SERVICES FOR ALL MCC STUDENTS. The MCC Career Services office has joined the Economic Development and Innovative Workforce Services (EDIWS) division and will combine efforts with the newly created Education to Employment area within the EDIWS Vice President’s Office. This merger is an opportunity to advance career advising services for students, and create a suite of comprehensive, labor-linked career and placement services for students and employers. The combined office will enhance MCC’s ability to support local businesses seeking access to talent aligned to a variety of technical programs and training. Impact:

Allows MCC to actively link learners to employer opportunities in the labor market as they transition from education and training into aligned occupations in the workforce.

The Middle-Skills Bridge Program is an 8-10 week academic readiness program designed to improve students’ math skills and therefore better prepare them for entrance and success in their academic programs. This program offers individualized math programming and tutoring aimed at increasing math skills. With increased math skills and higher assessment scores, students can bypass some or all remedial math classes, enabling them to enter and complete their programs of choice more quickly and economically. This program is designed to create a pipeline of college ready individuals prepared to successfully participate in career-oriented college programs. Middle-Skills Bridge Program SPECIALIZED ACADEMIC READINESS PROGRAM DESIGNED TO BRIDGE GAPS.

Impact: Broader access to academic programs and high rates of program retention and completion. Since 2017, 80% of bridge completers have earned improved placement test scores, reducing the number of remedial math classes needed. 93% have persisted in their programs for 1-3 semesters post bridge completion.

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MCC Career Technical Education Pathways SystemProject CREATING A CONTINUUM OF EDUCATION LINKING SECONDARY, NON-CREDIT PROGRAMS, AND POST-SECONDARY CREDIT CAREER PATHWAYS TO ASSOCIATE DEGREES. The Ralph C. Wilson, Jr. Foundation awarded MCC

development models. These models proactively incorporate industry advisory boards, industry surveys, and the analysis of regional labor market data to better inform workforce and CTE programming for both contract credit and non-credit education that prepare high school and adult students for a career pathway. The CTE Pathways System project emphasizes serving students through a career pathways framework that actively structures and aligns programs with support services. It provides high school students within local school districts and the BOCES more options for accessing authentic and robust career technical education programs and industry credentials that are actively linked to in-demand technical careers within industry. It will include robust collaboration with business and industry by prioritizing responsive and flexible curriculum delivery to meet evolving workforce and employer needs. Impact: Investment in this project will build on, extend, and integrate MCC’s ongoing data-driven workforce programs making a significant impact on the quality of life for individuals living in Western New York while supporting the need for skill-based workers.

$1.5 million to fund a pilot project to create an integrated Career Technical Education Pathways System (CTE Path- ways System). The system will serve the Western New York economy by establishing a continuum of education services linking secondary, non-credit programs, and postsecondary credit career pathways to associate degrees. The effort is an integrated academic and technical education pathways model that enables individuals to progress through a modular system of postsecondary credentials that are built one upon another, leading to both degree credentials and placement within a local relevant industry. The proposed project will transform workforce development training aligned to STEM and Applied-STEM careers and related occupations including: robotics/automation, mechatronics, precision machining, skilled trade apprenticeships, and optics fabrication. These career pathways strongly align to the high demand occupations showing a deficit of available workers in the Rochester/Finger Lakes Region of Western New York. Monroe Community College is an integral player in the region’s economic and workforce development system with a long history of proactive outreach to students, employers, and industry professional associations through training and other jointly sponsored activities. MCC specializes in the understanding and use of employer driven workforce

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Agriculture and Life Sciences Institute MAKING AN IMPACT IN THE CLASSROOM, AND IN THE COMMUNITY.

Reimagine the Canals Task Force. Agriculture is a dominant force in the Roch- ester region, and the Erie canal plays a role in agricultural irrigation today. While farmers in Western NY already benefit from the irriga- tion allowed by this infrastructure – and have done so for decades – there remains untapped potential. Expanded irrigation has two primary benefits. First, it encourages an increase in the acreage of high-value crops. Second, it minimizes the risk in growing crops (especially high value crops) and makes annual revenue much less dependent on annual weather conditions. Increasing irrigation is a long-term investment with even greater benefit decades from now given the potential for increased climate variability and extended summer dry periods. Increased irrigation would provide an essential level of resiliency in an uncertain future. As of January 2020, Governor Cuomo has recommended approval of a $300 million investment in this project over the next 5 years. The MCC Agriculture and Life Sciences Institute is represented on the Board and played an active role in this important initiative.

Clearwater Organic Farms bringing state-of-the- art hydroponics greenhouse to Rochester, N.Y. A new 475,000 square-foot facility will produce fresh, locally grown, organic baby leaf greens year-round and create over 100 new full-time jobs. Since early discussions, the Economic and Workforce Development Center has been involved in bringing Clearwater Organic Farms to Rochester. The Economic and Workforce Development Center participated in the initial planning phases, and expects to be involved in the training phase. Startup NY: Alyeska Farms. Alyeska Farms, Inc. is a new agricultural company that will be growing vegetables indoors under precisely controlled environmental conditions using high density aeroponics technology. Alyeska Farms plans to pioneer the commercial production of the highest quality produce for distribution to WNY. Alyeska will deliver the fresh produce within hours of harvesting, as feasible. Empire State Development’s Finger Lakes Regional Office is working with MCC, and Alyeska Farms, on this effort.

Impact:

From 2017 to 2019: more than 90 students learned about career pathways in agriculture and food processing; 24 students enrolled in the MCC Agriculture and Food Studies Certificate program; 45 students participated in greenhouse management training; and 35 students participated in food safety training.

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Learning and Development Solutions DON’T JUST TRAIN. TRANSFORM.

The MCC Economic and Workforce Development Center offers training and development opportunities – credit and non-credit – for workers spanning from entry level and career changers, to senior executive-level leadership. Monroe Community College has one of the most comprehensive offerings in degree and non-credit career and technical education programming in New York State. We harness the power of these diverse programs to develop workers. The MCC Corporate College is the professional development arm of the MCC Economic and Workforce Development Center. Corporate College works extensively to assess employers’ learning needs. Then, the team designs a way to meet them— even creating new coursework to keep pace with the changing skill requirements of regional employers with tailored-training design, development and delivery by instructors with advanced subject matter expertise. We cover everything needed from the boardroom to the factory floor. We also provide choices for individuals ranging from computer skills and IT certifications to project management, Lean Six Sigma, leadership training and much more—including courses that earn college credit. Instruction prepares individuals for career advancement and job opportunities. Several courses prep participants for certification exams that lead to industry-recognized credentials. Recent programs include: • Thermo Fisher Scientific – the fourth cohort of a 350- hour advanced manufacturing plastics injection-molding curriculum developing 12 new set-up technicians. • Lifetime Assistance – Four Employee Mentorship Certificate Program boot camps with reinforcement sessions for more than 40 workers. • Developing the Conscious Leader – More than 500 employees from Gleason, LaBella, Isaac, Harbec, Love Beets, Berry Global, Optimax, Lifetime Assistance, and more have completed our eight-session leadership development certificate experience since 2015. • In 2019, more than 700 Rochester workers from 40 companies completed learning in technical skill and people engagement development. Organizations reported retention of more than 150 jobs directly resulting from our grant-supported training.

• In the past year, more than 600 learners completed training in supervisor and management development, more than 500 in the skilled trades, and more than 400 in computer upskilling. • Welding & Fabrication – We trained and produced 66 welding and fabrication workers in the past year through five, 450-hour programs with the Rochester Arc & Flame Center. 85% are now gainfully employed as welders bridging the gap the American Welding Society reports will reach a deficit of 400,000 workers by 2024. • IT Support Specialist – Created a 156-hour training program in partnership with Google, the Computer Technology Industry Association (CompTIA), and Cisco. • Lean Six Sigma – Our Lean Six Sigma training aided more than 100 companies realize $30-plus million in savings from completed projects in the past 11 years. The program has graduated 98 Black Belts and 72 Green Belts. Impact: MCC Economic and Workforce Development Center trained 4,600 employees and served 195 employers, including University of Rochester Medical Center, Ortho Clinical Diagnostics, L3Harris, Calvary Robotics, GM, and Optimax.

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Campus Events PROFESSIONAL, RELIABLE, EVENT MANAGEMENT.

MCC is more than a place to go to College. The Office of Campus Events provides cross-functional leadership of College wide events by creating and fostering partnerships within the business community, all levels of governmental, civic and not-for-profit entities, as well as the College community. Throughout the year, we sponsor a variety of events, from local and College meetings, celebrations, theater performances and graduations to State and national speakers, workshops, town halls and trainings. We recently hosted presidential candidate visits, regional economic development councils as well as State and local best practices symposiums; town halls with local, State and national representatives are common on campus. Conferencing space and services are available at all MCC campus locations (Brighton Campus, Applied Technologies Center, Public Safety Training Facility, and Downtown Campus). Impact: From September 1, 2016 to August 31, 2019, Campus Events has managed 68,453 events, that’s an average of 22,818 per academic year.

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FUNDS THAT FUEL OUR STRATEGIES

Grants Development andManagement OUR EFFORTS DEPEND UPON (VERY) SUCCESSFUL FUNDRAISING.

Our grants development and management professionals work tirelessly with MCC faculty and staff to create, submit and administer grant proposals that eventually fuel our programs. They reach out to federal agencies such as the Department of Education (USDOE), private donors like the National Science Foundation (NSF) and the New York State Education Department, to name only a few.

$$$

The lists on the following page illustrate the confidence grantors have in our ability to deliver measurable results.

Carl D. Perkins Grant STRENGTHENING CAREER & TECHNICAL EDUCATION FOR THE 21ST CENTURY

MCC has hired support specialists to focus specifically on student retention and completion for career technical programming, and this has been made possible by the Carl D. Perkins annual funding. Specialists engage in intensive advisement, including regular student meetings, classroom visits, open office hours, career coaching, assistance with study skills, and more. Sometimes students require support in other areas of their lives in order to focus on education. For this reason, specialists are equipped to refer students to resources based on their unique situation. This might include referrals for child care assistance, addressing food insecurities, transportation assistance, scholarships, tutoring, and emergency needs.

Specialists visit local high schools and work with students to spark interest in Career Technical Education programs and assist with the MCC application process.

Impact: Through this program, specialists have provided guidance to 1,163 students.

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2017-2019 AWARDS $4,405,634 (3 years) $345,000 (1 year) $1,500,000 (3 year) $1,469,409 (3 years) $2,250,000 (5 years) $387,200 (3 years) $147,642 (1 year) $50,000 (5 years) $900,000 (2 years) $832,607 (1 year) $364,250 (5 years)

(partial list)

Defense Engineering Education in Optics (Dept. of Defense- Office of Naval Research) LadderzUP Health Care (Monroe County Industrial Development Agency)

Ralph C. Wilson Foundation

LadderzUP (Monroe County Industrial Development Agency)

Title III - Advancing Pathways for Partnerships in Learning through Integration of Education and Data (U.S. Dept. of Education)

MCC Advanced Manufacturing Apprenticeship Program (SUNY) MCC Advanced Manufacturing Apprenticeship Program (SUNY) Single Mom’s Success Challenge (Education Design Lab)

Guided Pathways Cohort 2 (SUNY)

Perkins IV (USDOE administered through NYSED)

Louis Stokes Alliances for Minority Participation (National Science Foundation) Addressing a National Imperative: Improving Persistence & Graduation Rates for Afri- can-American and Latino Males (SUNY) Assets for Independence II Save for Success (U.S. Dept. Health & Human Services)

$9,000 (1 year)

$200,000 (5 years) $164,747 (1 Year) $140,000 (1 year)

Summer Food Service Program (U.S. Dept. of Agriculture)

Expanding Community College Apprenticeships (Amer. Assoc. Community Colleges) Upstate Louis Stokes Alliances for Minority Participation (National Science Foundation)

$364,250

$71,120 (1 year) $24,783 (1 year) $ 54,200 (1 year) $168,000 (3 years) $321,183 (1 year) $33,622 (2 years) $13,570 (1 year) $68,415 (1 year) $487,494 (1 year) $1,169,848 (4 years) $270,000 (1 year) CONTINUING AWARDS $2,250,000 (5 years) $2,000,000 (5 years) $1,299,174 (5 years) $910,000 (7 years) $550,434 (3 years) $90,180 (5 years) $1,105,201 (5 years) $6,000,000 (1 year) $5,500,000 (1 year) $6,000,000 (3 years) $373,248 (4 years) $100,859 (3 years) $1,775,000 (5 Years) $1,390,500 (5 Years) $1,319,690 (5 years) $8,500 (1 year)

Summer Youth Employment Program (NYSDOL)

Monitoring Coastline Water Quality in Cartagena, Columbia Using GIS (Partners of the Americas)

IITG Open Geospatial Lab (SUNY)

Ad Astra Initiative- Partnership for Course Schedule Analytics (SUNY)

Educational Opportunity Program (SUNY)

Educational Opportunity Program Geosciences Project (SUNY)

Coordinated Collection Development Aid (NYSED)

Open Education Resources II (SUNY)

AmeriCorps (Corporation for National and Community Services) Child Care Access Means Parents in School ( U.S. Dept. of Education) Universal Pre-K and Expanded Pre-K Programs (Rochester City School District)

Science and Technology Entry Program STEP (NYSED)

Collegiate Science and Technology Entry Program CSTEP (NYSED) TRIO Student Support Services (U.S. Dept. of Education)

P-TECH Pathways in Technology Early College High Schools (RCSD partnership) Optics and Photonics Innovation- OPT-IN! (National Science Foundation) Bridges to Baccalaureate (National Institutes of Health with SUNY Binghamton) Health Professions Opportunity Grant (U.S. Health and Human Services) Finger Lakes Workforce Development Center- FWD Center (SUNY) Finger Lakes Workforce Development Center- FWD Center (NYS Upstate Revitalization Investment Fund America’s Promise Project NY INSPIRE (U.S. Dept. of Labor) Police Recruit Education Project PREP (City of Rochester)

REMADE Institute ( U.S Dept. of Energy)

Transforming the Organic Chemistry Experience (National Science Foundation)

Liberty Partnerships Program (NYSED)

TRIO Upward Bound General (U.S. Dept. of Education) TRIO Upward Bound Math & Science (U.S. Dept. of Education)

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